Analyst - Data Science

4 weeks ago

Sydney, New South Wales, Australia American Express Full time
Overview

Join to apply for the Business Analyst role at American Express.

Join Team Amex and let's lead the way together. You'll be part of a global and diverse community with a commitment to back our customers, communities and each other, with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. We strive to uphold our values and provide the world's best customer experience every day, with integrity and an environment where everyone is seen, heard and belongs.

How will you make an impact in this role?

In this role, you will make an impact by leveraging both internal and external data to provide insights that highlight the benefits of accepting American Express to merchants. This will be crucial in supporting merchant acquisitions and during contract renegotiations. We are seeking an individual who is proactive, self-motivated and can identify which data points are most impactful to merchants. Additionally, our team evaluates the effectiveness of marketing campaigns and strategic initiatives designed to drive card members to merchants.

Day-to-day responsibilities
  • Coding and analysing granular data on the behaviour of millions of Card Members to support insights-based decision making for marketing initiatives.
  • Overseeing the 'Insights Hub' page, giving sales teams access to data-backed claims and value demonstration tools.
  • Working with third party data vendors to leverage value from external sources.
Minimum Qualifications
  • Degree or equivalent experience in a quantitative field: statistics, data science, computer science, mathematics, finance or similar
  • Advanced Excel and SQL skills
  • Dedication to producing high quality, error-free work with meticulous checks and controls
  • Extremely high attention to detail
  • Ability to tackle and investigate data issues and problem-solve independently
  • Ability to quickly learn business context
  • Preferred Qualifications: previous analytics/insights/data science experience; Python, BigQuery; familiarity with sales or marketing teams
Benefits
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements
  • Generous paid parental leave policies (depending on location)
  • Free access to global on-site wellness centers (depending on location)
  • Free confidential counseling through Healthy Minds
  • Career development and training opportunities
Additional information
  • Offer of employment is conditioned upon successful completion of a background verification check, subject to applicable laws and regulations.
  • Seniority level: Entry level
  • Employment type: Contract
  • Job function: Other

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