
Systems Administrator
3 weeks ago
Location: Richmond, Melbourne
At easykind, we're building a workplace that blends innovation, patient care, and community. Technology is at the heart of how we connect and deliver impact—and we're looking for a Systems Administrator who will keep things running smoothly, support our people with genuine care, and bring energy to solving technical challenges.
ResponsibilitiesWhat you'll do:
In this role, you'll be the friendly first stop for IT support at easykind. You'll play a key role in ensuring our systems run seamlessly, while empowering our team to use technology with confidence.
Your day-to-day will include:
- Providing Level 1 and 2 IT support across hardware, software, and network issues.
- Troubleshooting and resolving problems with Windows, macOS, and cloud-based tools.
- Supporting system administration, integrations, reporting, and technical documentation.
- Managing project plans, schedules, and IT-related documentation.
- Training and supporting staff in easykind's technology stack.
- Maintaining network security and helping embed cybersecurity best practice.
- Collaborating with our IT team and broader departments to meet business needs.
What you bring:
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with Google Workspace, Slack, Salesforce, and common business apps.
- Basic networking know-how (TCP/IP, DNS, DHCP).
- Excellent communication and a genuine customer-first mindset.
- Confidence working independently and collaboratively.
- Experience with cloud-based solutions.
- Ability to translate "tech-speak" into clear, simple language.
Bonus points if you have:
- Experience coordinating IT infrastructure projects.
- Knowledge of desktop/laptop lifecycle management.
- Exposure to ITIL-based service management.
- Familiarity with remote support tools (TeamViewer, AnyDesk, RDP).
- Hands-on experience with mobile device management (MDM).
- Understanding of cybersecurity practices.
- Strong organisational and time management skills.
- Curiosity, adaptability, and an enthusiasm for learning.
- At easykind, it's not just about the work—it's about the way we do things. You'll join a supportive, collaborative team that values authenticity, wellbeing, and growth.
- Flexible working arrangements, including work-from-home opportunities.
- A supportive team culture that reflects the easykind way—open, collaborative, and people-first.
- Access to mental health and wellbeing programs.
- Service recognition awards to celebrate milestones.
If you're excited by technology, thrive on problem-solving, and want to be part of a team that values both innovation and people, we'd love to hear from you
Apply now and let's make technology work the easykind way.
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