Level 2 L2 IT Support Helpdesk Technician

3 weeks ago

Newcastle, New South Wales, Australia Information Management Integration (IMI) Full time
Overview

Level 2 L2 IT Support Helpdesk Technician | Newcastle

Opportunity for an enthusiastic Level 2 IT support engineer to join the IT support team of a national client

About the Role

IT support vacancy in a nation-wide company. Immediate start. 12 month contract. Looking for candidates with previous IT Support/Help Desk experience. Strong technical background in Windows OS, desktop/laptop, hardware/software and end user support.

Responsibilities
  • Provide onsite and remote Desktop IT Support in a customer facing role in a corporate environment.
  • Coordinate and follow-up with end users.
  • Build devices, perform IT troubleshooting through diagnostic techniques and relevant questions.
  • Tracking, routing and redirecting problems to correct resources.
  • Updating documentation as required such as quick reference guides, support documentation; contribute to common fixes and existing knowledge base.
Required Experience
  • Must have excellent written & verbal communication skills.
  • Ability to deal with corporate staff in a friendly and professional manner over the phone and face to face.
  • A minimum of 12 months experience in an IT Support / Help Desk role.
  • Strong IT troubleshooting, analytical and problem-solving skills.
  • Must have accurate record keeping skills.
  • Co-ordination skills and ability to manage multiple priorities.
  • Understanding of Active Directory, add/change user permissions.
  • Printer setup such as adding & configuring print queues, updating static IP address and test printing.
  • PC staging, SOE builds, SCCM deployment experience will be looked upon favourably.
Apply Now

If you're an enthusiastic candidate and would like the opportunity to put your IT support skills to work please submit your CV via Seek(Click the Apply button).

Additional

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as a Helpdesk Technician


#J-18808-Ljbffr

  • IT Support Technician

    3 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    OverviewIT Support Technician role at Bendigo Advertiser. This is an on-site position based in Newcastle, NSW.ResponsibilitiesA high level of time management skills and the ability to manage multiple priorities under pressure.Ability to work independently in a high-pressure environment with minimal supervision; client IT managers may be onsite only one or...

  • IT Level 2 Support

    3 weeks ago

    Newcastle, New South Wales, Australia Total Resource Solutions Full time

    OverviewLocation: Newcastle. On site support and some short travel.Salary: $34 - $42 an hour.Contract: 12 month contract with potential extensions.IT Level 2 SupportKey accountabilitiesProvide day-to-day IT support to end users across two sitesAssist the existing support technician in managing service desk requests and escalating issues as neededTroubleshoot...

  • Support Worker L2

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeCare Full time $60,666 - $78,633

    Support Worker L2We are seeking dedicated individuals to join our team in Newcastle, providing support to the elderly who wish to remain in their homes for longer.This role offers a unique opportunity to meet new people and hear their stories. You will assist with personal care, social services such as organising outings and transportation, and domestic...

  • Attendant - Helpdesk

    2 weeks ago

    Newcastle, New South Wales, Australia Compass Group Australia Full time

    **Supportive management team**:- **Varied and interesting role**:- **Flexible shifts**Medirest is built on the foundation of trust, integrity and openness and we care passionately about the role we play in the lives of those within our care. Whether it's a welcoming smile and greeting from our Porter, a Barista serving a cup of coffee or a Security Officer...

  • Level 2 Service Technician

    2 weeks ago

    Newcastle, New South Wales, Australia Employment Hero Full time

    A well-established Managed IT Service Provider located in Sydney, supporting a range of diverse clients. With our client-base growing rapidly, we are growing our team in **Newcastle (NSW) **to facilitate the increasing demand for locally-based engineers. Our business is fun, fast paced, and agile, where innovation and accountability are essential to the...

  • Rope Access Technician- Level 1, 2

    3 weeks ago

    Newcastle, New South Wales, Australia Onyx Rope Access Full time

    Onyx Rope Access is a trade qualified remedial, painting, facade cleaning, and industrial maintenance company specialising in full scale external refurbishment of high-rise buildings and all types of industrial projects.We are looking to hire multiple level 1, 2 & 3 technicians/ tradesmen to join both our cleaning and remedial/industrial teams.Current IRATA...

  • Desktop Support Technician

    2 weeks ago

    Newcastle, New South Wales, Australia Rex Technologies Full time

    **Roles & responsibilities**:Desktop Technician will provide day to day localRequired Technical Skills- Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.**Functions include**:- Windows 10-11, Microsoft Active...

  • Desktop Support Technician

    2 weeks ago

    Newcastle, New South Wales, Australia Rex Technologies Full time

    **Roles & responsibilities**:Desktop Technician will provide day to day localRequired Technical Skills- Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.**Functions include**:- Windows 10-11, Microsoft Active...

  • Advanced IT Solutions Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeTechnical Full time $45,000 - $78,000

    Technical Professionals WantedAvetta connects networks of safe workers and assets, helping clients manage risk, increase productivity, and ensure workforce safety.Our Workforce Management product is utilised by industry leaders, offering a unique opportunity to be part of a global team.The Role: Technical Support SpecialistWe are seeking a skilled Technical...

  • Operations Support Associate

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeAdministrative Full time $90,000 - $100,000

    Job SummaryThe Operations Support Administrator role involves providing key administrative support to a service team. Key responsibilities include:Supporting the Finance and Accounts Team by allocating, tracking, reporting, and escalating maintenance tasks.Maintaining high-quality data and records for assets and maintenance, ensuring they are...