Operations Support Associate

2 weeks ago

Newcastle, New South Wales, Australia beBeeAdministrative Full time $90,000 - $100,000
Job Summary

The Operations Support Administrator role involves providing key administrative support to a service team. Key responsibilities include:

  • Supporting the Finance and Accounts Team by allocating, tracking, reporting, and escalating maintenance tasks.
  • Maintaining high-quality data and records for assets and maintenance, ensuring they are up-to-date.
  • Managing the internal helpdesk line, answering calls from engineers and client services, and updating tasks as required.
  • Closing work orders, entering close-off numbers, and verifying checks to move purchase orders to approved status.
  • Liaising daily with technicians to ensure service level agreements meet performance key performance indicators.
  • Performing ad-hoc administrative duties as needed.
Key Requirements
  • General knowledge of maintenance activities.
  • High computer skills, specifically in Microsoft Excel, and ability to learn new programs.
  • Strong written and verbal communication skills.
  • Desirable: Training in Occupational Health and Safety, Quality Assurance, and environmental related disciplines.

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