Salesforce Administrator

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• Serve as primary Salesforce system admin and first-level support
• Deliver system enhancements, UAT testing, and integration QA
• Support user onboarding, training, reporting and dashboard development
  
  
  • Serve as primary Salesforce system admin and first-level support
  • Deliver system enhancements, UAT testing, and integration QA
  • Support user onboarding, training, reporting and dashboard development
    
    
  We're seeking a Salesforce Administrator to join our Information Services team to support the ongoing Salesforce program of work. In this hands-on role, you'll manage and improve our Salesforce platforms (Sales Cloud, Health Cloud, and Marketing Cloud), working closely with business stakeholders and our Salesforce Partner to provide end-user support, system maintenance, enhancements, data quality oversight, and training. This is a critical role in supporting CRM performance and adoption across the business.
  
  At Teachers Health, we offer a range of benefits, including:
  • Hybrid working model – 2 days from home, 3 days in office
  • 6 Weeks Annual Leave
  • Subsidised private health insurance and product discounts
  • Fantastic central Surry Hills location – 5 mins from Central Station
  • Employee wellbeing and development programs
    
    
  Who are we?
  
  Teachers Health was created by teachers for teachers over 70 years ago and is the only private health fund dedicated to the education community. As a not-for-profit, we serve more than 400,000 members and their families with a strong commitment to member-first service, health advocacy, and innovation in care.
  
  What will you do?
  • Act as the primary Salesforce system administrator across Sales Cloud, Health Cloud and Marketing Cloud
    
    
  Provide front-line CRM support and triage support tickets
  • Manage users, security settings, workflows, dashboards and reports
  • Monitor and QA system integrations and automations (Omnistudio, Journey Builder)
  • Support UAT testing and release management documentation
  • Deliver CRM training and maintain user guides and process documentation
  • Build reports and dynamic dashboards to support business insights
  • Work closely with our Salesforce Partner on enhancements and future development
  • Collaborate with business stakeholders on CRM projects and continuous improvement
    
    
  What do you need?
  • Previous experience as a Salesforce Administrator (minimum 2–3 years)
  • Current Salesforce Administrator Certification
  • Experience with Salesforce Flows, Profiles, Roles and Lightning Pages
  • Strong skills in Marketing Cloud – Email Studio, Journey Builder and Content Builder
  • Working knowledge of Apex, Omnistudio and triggers (desirable)
  • SQL/SOQL experience and strong data management capabilities
  • Excellent communication skills and a collaborative approach to problem-solving
  • Familiarity with QA/test cycles, UAT and release documentation
    
    
  How do I apply?
  
  Click APPLY NOW and send us your updated CV and a short cover letter (optional), outlining why you're the right fit for the role.
  
  Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with jobs@teachershealth.com.auSeniority level
  • Seniority levelMid-Senior level
  Employment type
  • Employment typeFull-time
  Job function
  • Job functionInformation Technology
  • IndustriesInsurance

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