Retail manager

3 weeks ago

Gold Coast, Queensland, Australia The Watch Dealers Full time

The Watch Dealers is seeking a permanent full-time Retail Manager to lead operations at our Robina location. This role is pivotal in overseeing the day-to-day running of the store, ensuring exceptional customer service, driving sales performance, and leading a motivated team.

Responsibilities
  • Overseeing day-to-day activities of the retail store.
  • Leading and directing staff, including recruitment, scheduling, training, and performance management.
  • Creating and enforcing policies and procedures to optimise operational efficiency.
  • Tracking and evaluating sales performance and financial metrics.
  • Managing financial operations, including budgeting and preparing reports.
  • Building and maintaining supplier partnerships, including negotiation of terms and pricing.
  • Executing marketing strategies and promotional campaigns to increase customer engagement and retention.
  • Handling customer complaints while maintaining exceptional service standards.
  • Adhering to and enforcing safety protocols to ensure workplace health and safety compliance.
Skills and Qualifications
  • Minimum of a Diploma-level qualification in Retail Management or at least three years of relevant experience.
  • At least 1 year of relevant experience in a retail management discipline.
  • Strong leadership and people management skills.
  • Proven experience in sales and customer service.
  • Ability to manage financial and operational aspects of a store.
  • Commitment to workplace safety and compliance standards.
Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a store manager?
  • Do you have experience in a sales role?
  • Do you have customer service experience?
  • How many years of retail management experience do you have?
  • How many years of people management experience do you have?
  • Have you worked in a role which requires a sound understanding of OH&S/WHS?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as a Retail Store Manager


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