Credit Management Executive

2 weeks ago

Melbourne, Victoria, Australia Singtel Full time
Credit Management Executive (Collections/ Credit Control)Credit Management Executive (Collections/ Credit Control)

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Join the Growing Team at Singtel Financial Shared Services in Malaysia*

Are you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team

*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

The Credit Management Executive (Credit Control/ Collections) is responsible in verifying payments, following up on overdue accounts, reconciling accounts, preparing reports, assessing credit risk, resolving disputes, maintaining documentation, and collaborating with other departments. One of the primary tasks he/ she has to perform include managing Accounts Receivable (AR) functions and Credit Control operations for enterprise/ corporate clients.

Make an Impact by:

Debt Collection:

  • Following up on overdue accounts for enterprise/ corporate clients and preparing reports for submission
  • Develop and maintain relationships with customers to ensure timely payment of outstanding debts.
  • Implement collection strategies to minimize overdue accounts and resolve payment disputes
  • Reconcile accounts to ensure all payments are applied correctly and discrepancies are resolved promptly.
  • Investigate and resolve customer disputes and queries regarding payments, ensuring minimal impact on cash flow.

Collaboration with Internal Teams:

  • Ensure adherence to financial regulations and internal control procedures.
  • Address customer inquiries promptly to facilitate timely payments and collaborate with the Sales team to resolve any billing or contractual issues.
  • Generate regular reports on accounts receivable aging, collections, and credit performance.
  • Foster and sustain strong relationships with customers and internal stakeholders.

Skills for Success

  • Bachelor's degree in finance, accounting, or a related field (or equivalent experience)
  • Proven experience with minimum of 1-2 years in a credit control or collections role
  • Fresh graduates with a strong interest to learn will also be considered
  • Strong knowledge of credit control processes and relevant legal procedures
  • Experience in preparing manual Statement of Accounts (SOA) is required for this role
  • Strong analytical, communication, and negotiation skills in English
  • Proficient in Microsoft Excel (VLOOKUP/ Pivot Table, etc) and possess basic accounting knowledge
  • Meticulous and strong eye for detail
  • Experience with SAP is highly advantageous

Join us on our mission to continue defining the future of financial services. Apply Now

Candidates must be willing to work fully onsite at our office in Sunway Velocity area.

Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionAccounting/Auditing and Finance
  • IndustriesTelecommunications

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