Field Services Officer

Field Services Officer - Town of Walkerville

Competitive salary and benefits package

Opportunities for professional development and training

Working with the community

Overview

Under the direction of the Team Leader Field Services, either alone, in small teams or leading small work teams, the Field Services Officer undertakes the following:

• Development and maintenance of parks, gardens, open spaces and streetscapes
• Tree management and pruning services
• Customer response services
• Provision of a safe working environment for Council staff and the general public

Key Responsibilities

Horticulture/Field Services:

• Irrigation and cutting of lawns and ovals. Maintenance and development of reserves, ovals, parks, nature strips, shrubs and control of pest plants.
• Repair and installation of irrigation systems with Council's reserves, ovals, parks, nature strips and garden beds.
• Repair and installation of traffic control signs, street furniture and playground equipment.
• Collection and disposal of litter, and street cleaning.
• Ensure that safe working conditions and safety practices are observed on all works under his/her control, to protect both employees and the public.
• Proper care and maintenance of plant and equipment under his/her control.
• Responsible for Customer Service Record Management including prioritising, actioning, updating and closing of assigned tasks within agreed response times.

Arboriculture Services:

• Pruning and planting of street, park and public trees in accordance with the Australia Standards AS 4373: 2007 Amenity Tree Pruning and best arboriculture practices
• Provide information and suggestions to Team Leader Field Services
• Assist, where possible, in management of plant and machinery to ensure timely replacement and suitability for tasks.
• Ensure all plant is operated, maintained and serviced to minimise wear and downtime and ensure operator safety.
• Responsible for Customer Service Record Management including prioritising, actioning, updating and closing of assigned tasks within agreed response times.

Rapid Response/General:

• Assist in the achievement of agreed outcomes consistent with department business plans and budgets.
• Undertake works as directly associated with reactive customer service requests as it relates to Field Services and Arboriculture Services.
• Assist in adequately managing the official records created and received according to relevant legislation, policies and procedures.
• Removal of illegal waste
• Plant and equipment maintenance
• Callout duties where applicable
• Responsible for Customer Service Record Management including prioritising, actioning, updating and closing of assigned tasks within agreed response times.
• Undertake any other duties associated with the position as directed by Team Leader Field Services.

Experience/Qualifications

• Police Clearance (ability to obtain).
• Current Driver's Licence & Hold a Class 2 (MR) licence
• Work Zone Traffic Management (WZTM) Accreditation
• Accredited in operation of Elevated Work Platform and Chainsaw
• Certificate III in Arboriculture or Certificate III in Horticulture
• Accreditation to operate a front-end loader, backhoe, etc.
• Knowledge of Local Government

Our commitment to Diversity, Equity and Inclusion

We are dedicated to fostering a workplace where women are safe from any form of violence, and where gender equality is highly regarded and actively pursued. These values are upheld and promoted within our broader community.

Interested in Applying?

Your application should include:

• Resume highlighting your relevant knowledge and experience to the role
• Cover letter (maximum two pages), addressing the key focus area responsibilities within the position description

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.

We are looking to appoint for this role quickly, therefore we will be undertaking interviews throughout the process and encourage applications promptly. Should suitable applicants be identified the role may be closed before the advertised date.

Application Questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Field Services Officer?
• Are you willing to undergo a pre-employment medical check?
• Do you have a heavy vehicle driver's licence?

The Town of Walkerville is an inner metropolitan Adelaide Council that is home to over 8,000 residents. It prides itself on retaining a village feel with a focus on creating and maintaining a thriving, united and diverse community. It aims to promote heritage and open space, build a stronger economy and foster a unique and safe environment for its residents.

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