Junior Business Analyst

Join our dynamic team, where you\'ll design innovative human and machine experiences using data insights to shape the future. As a Business Analyst, you will assist with identifying, developing, and deploying end-user solutions in system implementation. You will use design thinking methodologies and collaborate with clients and their teams to ensure business requirements are comprehensively addressed. You will also provide leadership and advisory services in project management, business process development, implementation support, and end-user training. You will act as a liaison between clients and consultants, particularly during the initial phase of projects. In this role, your focus will be business analysis and you will work closely with product managers and product owners.

As an AI-ready Business Analyst, you will leverage artificial intelligence to enhance requirements management, business processes and decision-making. Stay abreast of AI advancements and integrate them into business solutions to improve efficiency and effectiveness, while ensuring the use of AI is safe, ethical, and responsible.

• Business Requirement Analysis: Define functional and non-functional requirements, ensure alignment with business processes; document requirements, system settings, and prepare comprehensive system documentation; interface with clients and internal technical teams to ensure a clear understanding of functional requirements; translate requirements into logical/technical models linked to business processes; elicit, document, and validate requirements from clients and stakeholders; own and manage the requirements process including approval, communication, traceability, and re-use.
• Business Process Management: Lead client workshops, analyze business process decomposition, and design solutions for application and process gaps; prototype and configure business processes to align with customer constraints; utilize workflow technology to automate processes; test system behavior and configurations to meet functional requirements; educate and train key-users and end-users on functionality.
• Stakeholder Management & Facilitation: Support key-users during user acceptance testing; collaborate with business and IT stakeholders to determine patches and upgrades; stay updated on technologies and latest releases to implement advancements in solutions.
• Agile Experience: Experience in Agile environments (Scrum, SAFe, Kanban); participate in daily stand-ups, backlog refinement, sprint planning, and retrospectives; manage backlogs with tools such as Azure DevOps, Jira, or Confluence; collaborate with developers, product owners, and scrum masters to ensure user stories are well-defined and aligned with business goals; facilitate communication between technical and non-technical stakeholders; adapt to changing priorities in a fast-paced Agile environment; contribute to improving ways of working for client teams and Avanade.

• Strong understanding of business analysis principles.
• Strong analytical and communication skills.
• Strong understanding of Agile methodologies.
• Certifications such as IIBA CBAP or PMI-PBA (required).
• Experience working with Agile tools (e.g., Jira, Azure DevOps).
• Familiarity with AI tools and technologies; advanced usage of M365 Copilot for summarizing notes and drafting content; prompt tuning for better AI output; knowledge of Responsible AI and prompt engineering; knowledge of AI in business processes and AI-enabled requirements workflows; knowledge of AI use cases and use case design.
• Ability to effectively facilitate requirements gathering sessions.
• Understanding of the bridge between experience design and engineering.

• Analytical, curious, agile
• Team player and good communicator
• Problem-solver, patient and quality-driven
• Self-motivating
• Innovative mindset

• Business Requirement Analysis: Define and document functional and non-functional requirements; ensure alignment with business processes; interface with clients and internal teams; translate and validate requirements; own the requirements process.
• Business Process Management: Lead workshops; design solutions for gaps; prototype and configure processes; automate workflows; test configurations; educate users.
• Stakeholder Management & Facilitation: Support UAT, coordinate patches/upgrades, stay current with technologies.
• Agile Practices: Work in Agile environments, participate in ceremonies, manage backlogs, ensure clear user stories, and enable cross-team collaboration.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Research, Analyst, and Information Technology
• Industries: IT Services and IT Consulting

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