Gaming Attendant

3 weeks ago

Newcastle, New South Wales, Australia The Wests Group Australia Full time
Overview

Join to apply for the Gaming Attendant role at The Wests Group Australia. This full-time opportunity is at our Wests Mayfield site, located on Industrial Drive. Our Bar and Gaming team provide quality service to members and guests in indoor areas and outdoor spaces, including designated smoking areas.

Responsibilities
  • Provide friendly customer service
  • Gaming machine service
  • Drink orders and delivery to machines
  • Preparation and service of beverages
  • Reset and payout jackpot wins
  • Operation of Tab and Keno terminals
  • Cleaning of work station and equipment
  • Operation of tills and cash handling
  • Maintain cleanliness of amenities and public areas
  • Assist members and guests with club enquiries
  • Collect glasses from the floor and return to bar areas for cleaning
Requirements & Certifications
  • Certifications: RSA, RCG
  • Availability on Friday nights and weekends; reasonable availability Monday to Thursday; shifts often rostered from the evening through to early hours
  • This position involves due diligence checks as part of recruitment (Criminal History Check, reference checks, and right-to-work verification via our company portal). All checks and costs are facilitated by The Wests Group.
About You

Bringing your passion for delivering high-quality service, you aim to provide a unique entertainment experience for our members and guests. You value attention to detail, accuracy and compliance with NSW liquor and gaming legislation. Working nights and weekends fits your work/life balance. You enjoy fast-paced, large-team environments.

About Us

The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. We employ close to 1000 people and operate a multi-site portfolio of entertainment and hospitality venues, including registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are proud to be a local success story.

Benefits
  • Wellbeing: First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, Community Care leave and Employee Assistance Programs (EAP)
  • Career: Certificate III in Hospitality, paid traineeships, leadership programs
  • Financial: Paid parental leave, 17.5% annual leave loading, above-award wages and penalty rates, plus 40% off meals for club employees
  • Lifestyle: Discounted gym membership ($25/month per person, partner included), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our hotels (The Executive, The Gateway, The Anchorage Hotel & Spa)

We value diversity and are committed to an inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Hospitality
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