Senior Cloud Engineer

4 days ago

Melbourne, Victoria, Australia SecurITon Technologies Full time
Overview

As a Senior Cloud Engineer, you will design, deliver, and support cloud solutions across Microsoft 365 and Azure. Acting as a senior escalation point, you'll tackle complex issues, ensure high service quality, and bring technical leadership to our cloud operations.

This role blends deep technical expertise with customer-facing responsibilities, ensuring our clients receive secure, innovative, and reliable solutions. You'll also play a key part in DevOps practices, automation using Terraform, and embedding security-first principles into everything we deliver.

Responsibilities
  • Design, deploy, and support Microsoft 365 and Azure solutions for enterprise and SMB clients.
  • Provide senior-level troubleshooting and act as an escalation point for complex technical issues.
  • Automate infrastructure deployments and configuration management using Terraform and other IaC tools.
  • Work with DevOps practices, CI/CD pipelines, and automation frameworks.
  • Implement and manage Azure Front Door, API Management, Databricks, and Application Gateways.
  • Configure, secure, and optimise Web Application Firewalls (WAF), including Palo Alto, Alteon, or Azure Application Gateway.
  • Ensure cloud solutions are secure, compliant, and aligned with governance standards.
  • Monitor, optimise, and enhance performance, availability, and cost-efficiency of cloud workloads.
  • Collaborate with customers to translate business needs into technical outcomes.
  • Mentor junior engineers and contribute to knowledge sharing across the team.
  • Maintain clear documentation of designs, processes, and procedures.
  • Deliver high-quality customer service and communication to clients.
Qualifications
  • Strong expertise in Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive, Intune, Defender, Security & Compliance).
  • Proven experience with Azure services (VMs, Networking, Storage, Entra ID/Azure AD, App Services, SQL, Kubernetes, Security).
  • Hands-on knowledge of Azure Front Door, API Management, Databricks, and WAF solutions.
  • Experience managing Palo Alto, Alteon, or Azure Application Gateway WAFs.
  • Excellent troubleshooting skills for complex cloud and infrastructure challenges.
  • Strong knowledge of Terraform (IaC) for automated deployments.
  • Familiarity with DevOps practices and CI/CD pipelines (Azure DevOps, GitHub Actions, etc.).
  • Solid understanding of cloud security, governance, and compliance frameworks.
  • Strong customer service and communication skills.
  • Demonstrated ability to mentor and guide junior engineers.
  • Must be an Australian Citizen or Permanent Resident.
Desirable (Nice-to-Have)
  • Microsoft certifications (e.g., Azure Solutions Architect Expert, Azure Administrator Associate).
  • Experience with large-scale hybrid environments and migrations.
  • Knowledge of ASD Essential Eight, IRAP, ISO 27001 or similar frameworks.
  • Exposure to Power Platform (Power Apps, Power Automate, Power BI).
What We Offer
  • Hybrid working model: 1 day in our Melbourne office, 4 days from home.
  • Work on cutting-edge Microsoft 365 and Azure projects.
  • Support for professional development and certifications.
  • Collaborative and supportive team culture.
  • Competitive salary and benefits package.

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