Senior Cloud Engineer

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At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it's all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what's possible.

From manufacturing and engineering to cybersecurity and space, we're driving progress in some of the world's most important industries – and working together to build a future we can all trust.

About The Team

Thales delivers cybersecurity products and services that keep people and assets safe, giving organisations confidence in the security of their digital journeys. Our solutions are deployed in 148 countries, helping governments to maintain sovereignty, and organisations to preserve their strategic autonomy. Thales is a global leader in cybersecurity - no.1 in data security - with 6,000+ experts and developers. We bring trust and resilience to key industries including finance, health, retail and manufacturing, as well as vital sectors such as aerospace, critical infrastructure, defence and space.

As Senior Cloud Engineer, you will be asked to:

• Lead project activities, including solution demonstrations, workshops, and the preparation of design and as-built documentation
• Conduct technical feasibility studies, system configurations, and deliver solution presentations to technical and client executives
• Stay up to date with the latest innovations in Cloud, AI, Automation & Modern workplace technologies to serve as a subject matter expert to clients and internal teams
• Be ready to engage and support other team members by learning new technologies and skills
• Provide technical leadership and escalation to Technical Architect and Cloud Engineers
• Lead the customer workshop and confidently present and discuss the technical and commercial aspects of the solution
• Design, document and implement various cloud projects for existing and/or new customers
• Provide proactive support to ensure the customer's environment is running smoothly and assist in resolving issues by adhering to customer SLAs
• Identify and troubleshoot issues related to cloud infrastructure, applications, and services, ensuring timely resolution to minimize impact on business operations
• Document incidents, resolutions, and best practices to build a knowledge base and facilitate continuous improvement
• Raise required changes and prepare for change approval as per customer request
• Proactively maintain the customer environment from a monitoring, backup and patching perspective
• Assist with project implementation, updating as-built and design documentation
• Monitor the health and performance of cloud infrastructure and services, including virtual machines, storage, networking, security and PaaS services
• Collaborate with internal team and client to address technical issues and requirements
• Stay up to date on the latest Microsoft Azure features, updates, and best practices to serve as a subject matter expert to clients and internal teams
• Engage and support other team members by learning new technologies and skills

This role requires some on-call shifts on a distributed roster; you must be flexible in your availability.

As an experienced Cloud Engineer, you will ideally bring Azure (or AWS or GCP) certifications, as well as:

• Hands-on experience in managing and maintaining large cloud environments
• Experience in managing and troubleshooting Azure Virtual Machines, cloud networking, hybrid connectivity, and Azure Storage
• Experience in managing and troubleshooting App Services, Azure App Gateways, AKS, ACR and ACI
• Experience in managing and troubleshooting Azure Front Door, Traffic Manager, and Managed DB services
• Experience in managing and troubleshooting Azure firewall, Defender for Cloud, Advisor, and well-architected framework
• Fluency in writing PowerShell scripts and KQL queries
• Knowledge of IaC such as Terraform
• Linux skills desirable
• Strong commercial acumen to identify and develop leads, partnering with the Sales team
• Ability to articulate desired state outcomes for clients and the ROI delivered through engagements
• Collaborative, team-focused and outcome driven approach, with an ongoing emphasis on learning and continuous improvement
• Experience migrating on-premises workload to Azure
• Ability to articulate business outcomes including the implications and risks of findings in relation to the business goals of our clients
• Understanding of client requirements and business challenges and provide appropriate technical solutions that are simple, cost effective and scalable

It's easy to dismiss the perfect opportunity if you don't see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We're committed to supporting a diverse workplace, and that starts here.

We're proud to be endorsed by WORK180 as an Employer for All Women, but we know there's always more we can do. We'll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.

• Not Applicable

• Full-time

• Engineering and Information Technology

• Aviation and Aerospace Component Manufacturing and Defense and Space Manufacturing

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