Solution Consultant

1 day ago Be among the first 25 applicants

Employment Type: Full-time, Permanent

Working Rights: Australian citizens and permanent residents only

Zudello is a leading AI FinOps Automation Platform that transforms how businesses manage their financial operations. We help companies streamline their business processes, eliminate manual tasks, and gain real-time visibility into their financial performance through the intelligent use of agents. As we continue our rapid growth, we're seeking a talented Solution Consultant to join our dynamic team in Brisbane.

Zudello - Leading AI Automation Platform

Location: Brisbane City, QLD

Employment Type: Full-time, Permanent

Working Rights: Australian citizens and permanent residents only

About Zudello

Zudello is a leading AI FinOps Automation Platform that transforms how businesses manage their financial operations. We help companies streamline their business processes, eliminate manual tasks, and gain real-time visibility into their financial performance through the intelligent use of agents. As we continue our rapid growth, we're seeking a talented Solution Consultant to join our dynamic team in Brisbane.

The Opportunity

We are seeking a highly engaging Solution Consultant to play a pivotal role in our customer onboarding journey and solution design process. This is a key position that bridges the gap between our innovative FinOps Platform and prospective customers' unique business requirements.

As our Solution Consultant you will work closely with qualified leads generated by our sales team, following a structured discovery and demonstration process to understand customer needs, determine solution fit, and present compelling proposals. This is not a sales role – instead, you'll focus on technical solution design, customer education, and ensuring a strong fit between customer needs and our Platform.

Key ResponsibilitiesDiscovery & Solution Design

• Provide compelling demonstrations of our Platform.
• Lead structured discovery sessions with prospective customers to understand their current financial operations, pain points, and requirements
• Analyse customer business processes and identify opportunities where Zudello can deliver value
• Design solutions that address specific customer needs and align with, and optimise, their financial systems and processes
• Collaborate with our implementation team to ensure proposed solutions are feasible and optimally configured

Customer Engagement & Presentations

• Conduct compelling product demonstrations that showcase Zudello's capabilities in real-world scenarios
• Present technical solutions and business cases to diverse audiences, from finance teams to C-level executives
• Facilitate workshops and discovery sessions with customer stakeholders
• Build strong relationships with key decision-makers throughout the sales process

Opportunity Qualification & Management

• Evaluate the technical and commercial viability of opportunities
• Qualify prospects based on solution fit, budget, timeline, and decision-making authority

Proposal Development & Handover

• Assist in the creation of solution proposals that clearly articulate value proposition, technical approach, and implementation roadmap
• Develop project scoping and resource estimates
• Present proposals to customers and address questions or concerns
• Ensure smooth handover to the implementation team for successful customers

Continuous Improvement

• Gather customer feedback and market insights to inform product development priorities
• Collaborate with marketing team to refine messaging and positioning
• Contribute to the development of sales collateral, case studies, and technical documentation
• Stay current with industry trends, competitor offerings, and emerging technologies
  

What We're Looking For
Essential Requirements

• Industry Experience: Proven experience working with customers in the accounting/finance space with strong knowledge of accounting principles
• Customer-Facing Skills: Demonstrated success in customer-facing roles with excellent relationship-building abilities
• Communication Excellence: Outstanding written and verbal communication skills with the ability to present technical and business concepts clearly to both technical and non-technical audiences
• Problem-Solving: Strong analytical and problem-solving skills with attention to detail
• Working Rights: Full working rights in Australia and willingness to work from our Brisbane City office
  

Desired Attributes

• Personality: Professional, confident, positive, and outgoing personality with genuine enthusiasm for customer success
• Adaptability: Ability to think on your feet during customer interactions and adapt to changing requirements
• Collaboration: Experience working effectively with cross-functional teams including sales, marketing, and technical teams
• Industry Knowledge: Familiarity with Australian accounting standards, compliance requirements, and business processes
• Technical Background: Experience with SaaS platforms, ideally having worked for a SaaS company, ERP provider, or accounting software company
• Experience with accounting software (e.g., Xero, MYOB, NetSuite, SAP, Oracle, Sage)
  

What We Offer
Professional Development

• Access to and training with the latest AI technology and tools to support your success
• Opportunity to work with cutting-edge FinOps technology and shape the future of financial automation
• Exposure to diverse industry sectors and complex business challenges
• Professional development opportunities and access to industry training and certifications
• Collaborative work environment with opportunities to learn from experienced professionals
  

Support Structure

• Comprehensive support from our sales coordinator for all administration tasks
• Access to technical subject matter experts and solution architects
• Well-established sales processes and proven methodologies
  

Work Environment

• Access to the latest AI technology and tools to support your success
• Modern office environment in Brisbane City
• Collaborative team culture with regular team events and professional development opportunities
• Flexible working arrangements with office-based requirements
  

Growth Opportunities

• Clear career progression pathways within a rapidly growing technology company
• Opportunity to influence product direction and company strategy
• Potential for specialisation in specific industry verticals or technical domains
• International exposure as we expand into new markets
  

Application Process

To be considered for this exciting opportunity, please submit:

• Comprehensive CV highlighting relevant experience in customer-facing roles and accounting/ERP systems
• Cover letter explaining your interest in the role and how your experience aligns with our requirements

We are committed to creating an inclusive workplace and encourage applications from candidates of all backgrounds. We will contact suitable candidates for an initial discussion, followed by a structured interview process that includes technical assessments and customer scenario exercises.

Ready to join our team and help transform how businesses manage their financial operations?

Apply now and become part of Zudello's exciting growth journey

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionConsulting, Information Technology, and Sales
• IndustriesSoftware Development

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