Raging Waters Sydney

locations: Raging Waters Sydney, 427 Reservoir Road, Prospect NSW 2148, Australia* Being an ambassador for Raging Waters Sydney and enforcing all Policies and Standard Operating Procedures from Parques Reunidos.* To effectively lead a team of Food & Beverage Team Members.* Working with the Food & Beverage Manager to achieve line schedule requirements. Assist with rostering and managing staffing levels on the day of operation and general administration as required.* Where required directly assist in frontline operational requirements such as food preparation, kitchen operator, runner, and counter service.* Always ensuring exceptional guest service, with a focus on friendly service, minimising wait time and queue time.* Ensure designated food and beverage outlet is always supervised and that all policies and procedures are being followed.* Monitor and motivate team members to achieve a high standard of guest service.* Monitor food preparation and cooking duties ensuring menu items are prepared to recipe and quality standards.* Ensure food labelling standards are monitored and always maintained.* Apply and monitor food safety procedures and be responsible for a high standard of cleanliness in the outlet.* Organise and manage a team to achieve goals and to promote a positive working environment.* Confirm staffing levels assigned to the outlet are correct.* Order for the next day of trade to be submitted to the Warehouse at the end of the shift.* Conduct training and assess the competency of team members to assist in team development.* Teach and train team members on various equipment and task.* Ensure PCI forms are completed by each Cashier daily and returned to Supervisor at the end of the shift.* Complete all relevant paperwork to maintain correct stock levels and record-keeping processes.* Assist in other areas associated as required.* Required to be Food & Beverage Team Member as required or directed.* Lead the team to achieve cleanliness within the food & beverage areas including sweeping, rubbish pick-up, clearing and cleaning tables, emptying rubbish bins, maintaining picnic areas, maintaining birthday & cabana areas, offices, work areas and restrooms.* To carry out all duties and responsibilities as assigned by the Food & Beverage Coordinator, Food & Beverage Manager, or member of the Management Team.* Follow and comply with Work Health Safety policies, procedures, and guidelines.* Correctly use all safety and personal protective equipment.* Act as a role model by demonstrating safe work behaviours.* Report WHS incidents, injuries and safety activities to your direct Manager and First Aid at the time it occurs.* Promote proactive hazard/ near miss reporting. Report any hazards or near-miss incidents to your direct Manager and the People & Culture Director.* Attend Work Group Meetings to discuss and promote safety.* Barista qualifications* RSA* Ability to plan, prioritise and organise work, both on an individual and team basis, within a set timetable and in a team environment of change and competing demands.* Knowledge of food safety requirement and standards.* Think laterally and be able to apply logical thinking to solve difficult problems.* Excellent communication skills and leadership skills.* Familiar with the principles of quality customer service.* Be able to handle multiple priorities simultaneously.* Ability to interact in a professional and positive manner.* Ability to motivate the team.* Organisational and time management skills.* Excellent conflict resolution skills.* Computer Skills.* Experience in point-of-sale systems.* Food Handling experience.* Previous experience in training and advising others.* Ability to work flexible working hours including but not limited to weekends, evenings, and public holidays.* Must be available to work a minimum of twice per week during the peak season.* Adhere to the Company Code of Conduct policy.* Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates.* Be able to work in all weather conditions including sun and rain, hot and cold climates, and indoor and outdoor work.* To carry out all duties and responsibilities as assigned by your Direct Manager, General Manager or any member of the Management Team.* Adhere to the Employee Handbook content and requirements.* Free admission to Raging Waters Sydney.* Ticket Incentive Program to share with family and friends.* Food and Retail discounts.* Recognition program.
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