Application Support Associate| Production Services

4 weeks ago


Sydney, New South Wales, Australia SIG Susquehanna Full time
Overview

Susquehanna is currently looking for an Application Support Analyst to work on our Production Services team. You will be joining a group focusing on the support and technical operations of our core trading systems. This team is responsible for all aspects of server side application support: job scheduling, troubleshooting issues, intraday restarts, tactical response to production issues, deploying change and working directly with our developer and engineering teams.

In this role you will

  • Provide daily support of proprietary trading systems that our crucial to our business
  • Coordinate, implement and support daily system level changes, in a Windows and Linux environment
  • Troubleshoot trading related issues by investigating client/server log files
  • Perform server side application support, job scheduling, and basic scripting
  • Coordinate technical resources and communicate to both business and technology communities during production issues
What we're looking for
  • 1-3 years of experience in an application support, operations, systems administration, or related role required
  • Ability to independently identify problems and develop solutions required
  • Strong written and verbal communication skills
  • An understanding of operating systems (Windows and/or Linux) is required
  • Foundational knowledge of Powershell, Python, or Bash scripting
  • Previous experience within a financial services or trading environment is a plus
  • Bachelor's degree in a technical discipline preferred

Susquehanna does not accept unsolicited resumes from recruiters or search firms. Any resume or referral submitted in the absence of a signed agreement will become the property of Susquehanna and no fee will be paid.

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