NDIS - Coordinator Of Supports

We are seeking applications for the role of NDIS - Coordinator Of Supports in the NDIS department on a part-time basis (3 days per week). This role is benchmarked at a Casework Manager Level. Applications are open until COB Tuesday, 9th September 2025.

• Assessing options: Evaluate mainstream, community, informal, and provider options available to the participant.
• Choosing And Negotiating Services: Assist participants in selecting preferred options or providers; negotiate services and costs; develop service agreements and bookings with chosen providers; negotiate services and prices for any quotable supports.
• Arranging Assessments: Organise necessary assessments to determine the type and extent of funding required (e.g., for complex home modifications, FCA's).
• Budget Management: Work with the participant and their support network to develop budget allocation for each type of support; inform the relevant plan manager about the breakdown of funds; collaborate with plan managers to establish claim categories and allocate funds correctly; negotiate with the NDIA where relevant to amend budget discrepancies.
• Linking To Services: Connect participants with mainstream or community services such as housing, education, transport, and health; provide optionality of services to the participant and their support network; assist participant to understand services and service agreements.
• Capacity Building: Enhance the participant's ability to coordinate, self-direct, and manage their supports; assist participants in resolving issues; ensure participants understand their responsibilities under service agreements; help participants change or terminate service agreements as needed.
• Additional Support Roles: Prepare Plan Reviews, promote independence, and other related duties to support participants in achieving their goals.

• Strong knowledge and understanding of the National Disability Insurance Scheme, particularly support coordination processes and relevant NDIS regulatory frameworks.
• At least 1 year of experience working with people with a disability (including children and young people) or in a similar environment to Allambi Care.
• Relevant experience in service quoting, understanding of NDIS price guide, and provision of support work for people with a disability.
• Demonstrated ability to identify, analyse, respond to, and manage risk, incidents and complaints positively and proactively.
• Demonstrated ability to implement and participate in performance management systems designed to create a positive organisational environment that values contributions; promotes collaborative work to achieve better outcomes for participants; ensure services are delivered by competent staff with relevant guidance and experience.
• Proven abilities in negotiation, problem solving, conflict resolution; excellent time management and organisational skills; ability to prioritise tasks; high level computer literacy (Microsoft Office); strong written, verbal, and interpersonal skills; ability to document discussions for planning.

• Part-time Employment (3 days per week)
• 4 weeks Annual leave per year
• Free off-street parking
• Opportunity to receive Fringe Benefits Tax (salary sacrifice) on commencement of employment

• Current Working with Children Check (paid employment)
• Current NDIS Worker Check
• Current First Aid Certificate (Provide First Aid; Course Code HLTAID011)
• National Police Check
• A current driver's licence (minimum of a P2)
• A vehicle that can transport upwards of 4 people
• Comprehensive Car Insurance
• Certificate of Completion: NDIS Worker Orientation Module
• Ability to work a 7-day roster
• Willingness to participate in pre-employment medical checks
• Two professional references

Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse (CALD) backgrounds, and People With a Disability.