Social Media Manager

4 weeks ago

Sydney, New South Wales, Australia Tag Full time
Overview

About Us

At Tag, we bring big ideas to life as an integrated creative, content and channel activation partner to brands all over the globe. We help our clients to stand out and sell more by providing end-to-end marketing solutions that see our teams originate, craft, amplify and reimagine content across all channels and platforms.

Why Join

This is an opportunity to join one of Tag's fasted growing regions globally. Our teams based across Sydney and Melbourne pride ourselves on our core values of integrity, innovation, trust, sustainability, growth, and accountability.

We realise these are easy to say but below is a snapshot of what this looks like each day here at Tag:

  • 50% of our leadership team is female.
  • 14% of our team have grown their careers from internship positions.
  • 86% team retention over the past twelve months
  • Strong career growth opportunities with twenty-five promotions in the past twelve months
  • 3x official charity partners we have donated $30,000 in money and time
  • DE&I Council organises regular events and social activities.
What we offer
  • Hybrid and flexible working
  • An inclusive parental leave policy
  • Investment in internal and external training opportunities
  • A structured global mentoring program
Role Overview

The Social Media Manager role is ideal for someone who brings a strong mix of client management experience, platform knowledge, and strategic thinking. You'll be responsible for owning day-to-day relationships with clients, managing social campaigns from briefing through to reporting, and ensuring the delivery of high-quality work that aligns with client goals.

This role is hands-on, but also client-facing — requiring someone who can think strategically, respond to client needs with confidence, and lead internal teams to deliver impactful social media content and campaigns.

Key Responsibilities
  • Lead the day-to-day management of client accounts, building strong, trusted relationships
  • Act as the key point of contact for social media-related client needs, ensuring briefs are clear and delivered on time
  • Develop and implement social strategies aligned to client objectives and KPIs
  • Oversee social campaign planning and execution across platforms (Meta, LinkedIn, TikTok, etc.)
  • Guide the development of creative briefs for social content, collaborating with internal teams to bring ideas to life
  • Monitor campaign performance and proactively identify opportunities for improvement
  • Present performance reports and strategic recommendations to clients with confidence
  • Be a brand champion for your clients, ensuring work is on-brand and aligned to tone of voice and messaging
  • Stay across industry trends and platform updates to keep strategies fresh and relevant
  • Effective delivery of feedback and development of people growth plans.
  • Assist in client planning, quarterly reviews, and strategy development sessions
  • Support senior team members with the preparation of proposals, content calendars, and strategic presentations
  • Help drive integration of social campaigns within broader marketing strategies
  • Assist in resolving client challenges or issues quickly and collaboratively
  • Contribute to team upskilling through sharing knowledge, case studies, or learnings
  • Continuously seek ways to improve internal processes and client experience
  • Build on your own platform expertise, campaign strategy, and account leadership skills

All information provided will be treated in strict confidence and used solely for recruitment purposes.


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