Participant and Community Partnership Leader

4 weeks ago

Wollongong, New South Wales, Australia Illawarra Mercury Full time
Overview

Participant and Community Partnership Leader

We are seeking a dynamic business development leader to drive participant growth and lead a motivated team. The Participant and Community Partnership Leader will combine strong NDIS expertise with business development skills to expand Greenacres' reach and deliver exceptional participant outcomes.

Responsibilities
  • Take ownership of participant growth targets, achieving net new participant increases annually.
  • Lead and inspire a small team, setting clear goals, coaching for performance, and ensuring accountability.
  • Build strong referral networks with Support Coordinators, Local Area Coordinators, and sector partners to generate new opportunities.
  • Represent Greenacres at expos, forums, and community events, actively promoting our services.
  • Ensure participants and families receive an outstanding customer experience, with clear, accurate, and timely advice.
  • Monitor plan utilisation to reduce underspend and identify opportunities for service expansion.
  • Conduct regular team meetings and appraisals to strengthen capability and maintain a high-performance culture.
About You
  • Commercially savvy, target-driven, and passionate about leading teams to success. You'll bring:
  • Proven experience in business development, participant growth, or service expansion within NDIS, disability, or community services.
  • Demonstrated leadership and supervisory skills, with the ability to coach, mentor, and hold staff accountable.
  • In-depth knowledge of the NDIS, including pricing, funding structures, and compliance requirements.
  • A strong track record of hitting growth or revenue targets.
  • Excellent relationship-building skills with a wide range of stakeholders.
  • Relevant qualification (community services, disability, business, or related field) or equivalent experience.
What We Offer
  • Lead a motivated team in a respected, values-driven organisation
  • Be recognised for delivering growth and results
  • Play a pivotal role in shaping Greenacres' presence in the NDIS market
  • Over Award payment: +$0.30 per ordinary hour
  • Training, development and real career pathways
  • NFP salary packaging with Access Pay
  • Do work that makes a visible difference in your community
Probity (Post-Offer Only)
  • Right to Work in Australia
  • Current Driver Licence
  • National Police Check
  • NDIS Worker Orientation Module – Quality, Safety & You
  • NDIS Worker Check (NDISWC)
  • Working with Children Check
How to Apply

If you're a natural leader with a business development mindset and the drive to deliver growth, apply now and help us take Greenacres to the next level.

For more information, contact Aleisha on 0488 262 ***.

We assess applications as they are received and will contact shortlisted applicants for interview.

Greenacres is an Equal Employment Opportunity (EEO) employer. We value and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse backgrounds.


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