
Finance Graduate
7 days ago
Finance Graduate role at Michael Page.
About Our ClientA diversified financial services provider operating across Australia, offering residential and secured finance, personal and business loans, mortgage broking, insurance solutions, and investment products.
Job Description- Respond to customer and business partner enquiries via all contact channels i.e. telephone, email and webchat.
- Adhere to shift and task schedule according to periodic rosters.
- Produce customer correspondence within agreed service levels and quality criteria.
- Resolve customer complaints in accordance with Internal Dispute Resolution or escalate issues outside expertise.
- Participate in continuous improvement activities.
- Complete compliance training within the set timeframe.
- Actively self-manage performance and engage in coaching and training to improve performance.
- Adhere to policies, standards and procedures to mitigate risk and meet regulatory guidelines.
- Identify and alert Risk Management about any risks within the role.
- A degree in accounting, finance, or a related field.
- A keen interest in the financial services industry.
- Strong analytical and problem-solving skills.
- An eye for detail and commitment to accuracy in work.
- Proficiency in Microsoft Excel and other financial tools.
- The ability to work collaboratively in a team environment.
- Strong communication skills, both written and verbal.
- Daily lunches, coffee, fresh fruit, and snacks provided.
- Opportunities for training and professional development.
- A permanent role with growth potential in financial services.
- A supportive and inclusive workplace culture.
This is an excellent opportunity for finance graduates to gain valuable experience in accounting and finance. Apply now to launch your career in financial services
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