Administration Support Officer – Acute

2 weeks ago

Wyuna, Australia Bairnsdale Regional Health Service Full time
Administration Support Officer – Acute & Sub-Acute Wards

Join to apply for the Administration Support Officer – Acute & Sub-Acute Wards role at Bairnsdale Regional Health Service.

Overview

An opportunity has become available for a professional and motivated Administration Support Officer to provide clerical support across BRHS Acute and Sub-Acute wards. In this role you will deliver accurate and efficient administrative services including admissions, transfers and discharges, data entry, record management, and reception duties. Key to this role is outstanding customer service for patients, families and staff with an approach that emphasises professionalism, approachability, responsiveness and compassion in a busy dynamic clinical environment.

Contract
  • Contract: Ongoing, Part-Time, 36.0 hours per fortnight
Regular shifts
  • Week 1: Mon 8:00am-4:30pm, Thurs/Fri 12:30-8:00pm
  • Week 2: Wed/Thu 12:30-8:00pm
  • The ideal candidate will also demonstrate flexibility to adjust days when operational needs require
  • Evening penalties and generous public holiday loading apply
Responsibilities
  • Provide clerical support across BRHS Acute and Sub-Acute wards
  • Deliver admissions, transfers and discharges processing
  • Data entry and record management
  • Reception duties and customer service for patients, families and staff
Benefits
  • Generous hourly rate and shift allowances
  • Extensive salary packaging options offered
  • 5 weeks of annual leave (pro-rata for part time)
  • Excellent training and learning & development opportunities
  • Variety of health and wellbeing activities and access to the organisational Wellbeing and Engagement Officer
Key selection criteria
  • Minimum 2 years' experience in an administrative role
  • Excellent customer service skills with the ability to manage a high volume of customer interactions in a professional and consumer-focused manner
  • Compassionate and well-developed written and spoken communication skills
  • Competent in MS Office Word, Excel and Outlook with fast and accurate data entry; experience with OneNote, Teams, and iPM preferred but not essential
  • A self-starter that is solution-focused with a proven capacity to problem solve within the scope of the position
How to apply

For more information contact: Rachael Dean, Administration Support Manager on 03 5150 3322 or at rachael.dean@brhs.com.au

Applications close: Sunday 21st September 2025

Applications are to be submitted by selecting "Apply Now" and are to include: Cover letter, Resume (including two recent referees), and Response to the full key selection criteria (as listed in the attached position description).

Information on East Gippsland, visit Live East Gippsland.

At BRHS we are committed to fostering an inclusive, respectful, and equitable environment where everyone – regardless of background, identity or ability – feels safe, valued and supported. Should you require any reasonable adjustments or support during the recruitment process, please contact us.


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