ITSM Coordinator

3 weeks ago

Perth, Western Australia Peoplebank Full time
Company

A well reputed client that has been providing services to the WA Community for nearly 20 years.

The Role

The ITSM Process Coordinator will provide support to the ITSM Process Manager and assist to enhance the IT Service Management toolset.

Responsibilities
  • Provide guidance in relation to strategic and operational management of ITIL-based processes.
  • Develop and implement enhancements to the ServiceNow platform
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions within ServiceNow.
Key experience
  • Strong experience with IT Service Management (ITIL framework)
  • Proficiency in Change, Configuration, Event and Release Management processes.
  • Hands-on experience with ServiceNow platform administration and configuration.
  • Experince working within Enterprise scale environments would be ideal.
  • Relevant ITIL/ ITSM industry certifications will be highly reqarded.
Additional

If you are interested and possess the required experience, please apply now using the link below to be considered.

Contact: Lisa Williams (08) – 9423 1429 – Job reference: 267811

Seniority level
  • Entry level
Employment type
  • Contract
Job function
  • Information Technology
Industries
  • Staffing and Recruiting

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