Administration Officer

1 week ago

Adelaide, South Australia Serco Full time

Adelaide, South Australia, Australia

Overview

This is a permanent, full-time role based in Adelaide, South Australia. You'll collaborate with the Administration Manager and other operational teams to maintain a safe and structured environment.

Full-time permanent position with regular Monday to Friday schedule. Opportunity for career growth within a global organisation.

Join a team of 12,000+ professionals across APAC and contribute to a place of challenge, opportunity, and reward. Serco is a place for you to grow, with access to employee networks focused on diversity, inclusion, and belonging.

Responsibilities
  • Coordinating and maintaining staff rosters to ensure optimal shift coverage
  • Supporting professional visit scheduling and handling general visit inquiries
  • Managing switchboard operations and fielding incoming calls with professionalism
  • Completing data entry and supporting key administrative processes including medical admin
  • Liaising with operational managers and workforce management teams to support daily staffing needs
  • Upholding confidentiality, accuracy, and attention to detail in all administrative functions
Required & Your Ideal Skills
  • Strong proficiency in Microsoft Office (especially Excel and Word)
  • Excellent written and verbal communication skills
  • Accuracy and efficiency within systems
  • A high level of professionalism, integrity, and helpful phone demeanor
  • The ability to interact with a range of stakeholders and maintain confidentiality
  • Knowledge of rostering and payroll systems is highly desirable
Notes
  • This position carries trust and responsibility. A comprehensive probity assessment, including a Federal Police Check, is a key part of the selection process for this role.
Why Serco

You thrive in fast-paced environments, love being organized, and take pride in offering excellent customer service. You bring a professional demeanor and a high level of integrity. You will be a key part of a team that supports essential justice services.

By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.


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