Administrative Officer

3 weeks ago

Williamstown, South Australia NSW Health Full time
Overview

Administrative Officer (Level 3) - Endocrinology & Diabetes, Ambulatory Care Business Unit at NSW Health. Employment Type: Temporary Full Time up to 12 months, with possibility of extension. Hours per Week: 38. Position Classification: Administrative Officer Level 3. Remuneration: $1,309.70 - $1,350.52 per week + Superannuation. Location: Royal Prince Alfred Hospital. Requisition ID: REQ593412. Applications Close: 12 September 2025.

About the Role

Formed in 1882, Royal Prince Alfred Hospital (RPAH) is a major metropolitan tertiary referral hospital and a principal provider of specialist healthcare. The Ambulatory Care Business Unit (ACBU) provides a centralised administrative workforce across RPAH outpatient clinics, supporting staff in delivering the best care for our patients. Administrative Officers are often the first point of contact for patients, families and carers in an outpatient setting, delivering high standards of customer service and administrative support to contribute to a positive patient experience.

Responsibilities

Administrative Officers are responsible for delivering a high standard of customer service, administrative support, and contributing to a positive experience for patients and visitors in an outpatient setting. They support centralised processes within the Ambulatory Care Business Unit and assist in maintaining efficient administrative workflows.

Ideal Candidate / Qualifications
  • Previous customer service experience with the ability to demonstrate a high level of emotional intelligence.
  • Practical experience with or understanding of Medicare billing in a public hospital.
  • Experience with computers and computer software packages including, either within NSW Health or external organisations.
Benefits
  • Allocated Day Off (ADO) each month, paid parental leave and annual leave loading.
  • Opportunity for extra tax savings through Salary Packaging and Novated Leasing.
  • Access to free courses, qualifications and coaching via Sydney Education.
  • Access to confidential EAP counselling for staff and their families.
  • Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.

For more information about other benefits, please visit SLHD Benefits.

This recruitment may be used to create a talent pool for similar future roles that may arise over the next 18 months.

Equal Opportunity

SLHD is an equal opportunity employer committed to a diverse and inclusive working environment. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply. If you require assistance, please advise the contact person at the time of your application.

To further connect with us, visit SLHD Working with Us and LinkedIn. For enquiries, contact Mallika Jeyakumar on 0420 959 974 or Mallika.Jeyakumar@health.nsw.gov.au.


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