Senior Manager Business Execution, Contact Centre

Job OverviewThe Senior Manager Business Execution for a contact centre will oversee the day-to-day operations of the team, ensuring customer interactions are handled efficiently and effectively.Key Responsibilities:Lead a team of contact centre agents to achieve excellent customer service and sales results.Develop business strategies to improve customer...

**About Us**Our 13cabs taxi network is the largest in Australia directly supporting 10,000 vehicles and 40,000 Drivers. We believe in the importance of accessible, dependable, and equitable transport in the community and are building the team, technology, and brands to support its delivery.We are looking for Contact Centre Manag**e**r to manage the daily...

Get notified about new Call Center Manager jobs in United States.18,000+ Call Center Manager Jobs in United StatesManager, Guest Experience Contact CenterSenior Manager Call Center Operations *Remote*Director Call Center (Outpatient Surgery)URBN Contact Center Customer Support ManagerManager, Contact Center & Support OperationsCall Center Manager(Salary:...

Direct message the job poster from RecoveriescorpWorking as a Contact Centre Manager, you'll lead a team of dedicated Team Leaders to deliver outstanding customer service and operational efficiency. This is a pivotal role that balances people management, performance optimisation and workforce planning.What You'll Be DoingLead and Inspire: Manage and guide...

Direct message the job poster from RecoveriescorpWorking as a Contact Centre Manager, you'll lead a team of dedicated Team Leaders to deliver outstanding customer service and operational efficiency. This is a pivotal role that balances people management, performance optimisation and workforce planning.What You'll Be DoingLead and Inspire: Manage and guide...

Working as a Contact Centre Manager, you'll lead a team of dedicated Team Leaders to deliver outstanding customer service and operational efficiency. This is a pivotal role that balances people management, performance optimisation and workforce planning.What You'll Be Doing;Lead and Inspire: Manage and guide your Team Leaders to ensure they're equipped to...

BE THE DIFFERENCEEveryone in the AIA customer care team plays a vital role in helping our customers live Healthier, Longer, Better Lives. If you're looking for a fulfilling career where you can make a difference, join our team at AIA and help us protect what matters most to our customers.The OpportunityDue to an internal promotion, we have an exciting...

Job DescriptionThe Customer Operations Manager oversees daily operations for customer-facing and administrative contact centre teams within the Customer & Enablement branch of the Customer Experience group.They drive performance across operational, customer, and people metrics, ensuring delivery of high performance through a highly engaged workforce who...

**Job Overview:**We are seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will play a crucial role in supporting the overall performance of our contact centre operations by providing detailed analysis and reporting.The successful candidate will have excellent communication and time management skills, with the ability to interpret...

National listed law group with innovative approachStrategic Contract RoleWork from homeExceptional opportunity to work with a team on the leading edge of professional services. We are looking for an experienced Contact Centre Manager to take on a contract role reviewing our current new client process, in lead up to a company-wide change project.You will need...