Marketing Account Executive

4 weeks ago


Sydney, New South Wales, Australia Entourage Full time

Direct message the job poster from Entourage

As a Marketing Account Executive, you'll support the delivery of B2B marketing campaigns and events, working closely with internal teams and clients. You'll gain hands-on experience in campaign planning, client communications, and project coordination, helping to ensure successful outcomes across your accounts.

Key Responsibilities
  • Client Relationship Management
  • Contribute to building successful relationships with clients, acting as the day-to-day point of contact for queries and next actions.
  • Attend regular client meetings and calls to review timelines, progress, performance, gather feedback, and identify opportunities for further campaign opportunities.
  • Escalate client concerns to the Account Manager or Client Lead as needed, supporting resolution processes.
  • Understand client businesses, industries, and objectives to provide input into campaigns and guidance.
  • Support the resolution of client concerns by liaising with the Account Manager or Client Lead.
  • Prepare campaign status reports, campaign performance, and key metrics for clients and internal stakeholders.
    • Planning and Project Management
    • Work closely with the internal Client Team and Strategy Director to develop tailored marketing and business development strategies and campaigns, and monitor deliverables for the client accounts you work on.
    • Support the execution of marketing and business development activities and campaigns.
    • Monitor industry trends and competitor activities to provide clients with innovative solutions.
    • Prepare presentations, decks and reports for meetings and presentations with clients.
      • Account Team Management
      • Work closely with account teams internally, fostering a collaborative and high-performance work environment.
      • Request internal resources effectively on your accounts to ensure seamless service delivery.
        • Event Management
        • Manage all aspects of event logistics to ensure smooth execution.
        • Source and coordinate venues that align with event requirements.
        • Assist in identifying and coordinating relevant speakers for events.
        • Brief designers to create engaging and effective landing pages.
        • Attend and manage the event on the day, ensuring smooth delivery and effective stakeholder management.
        • Be prepared to travel for events outside the UK as required.
        • Support the tracking of project budgets and provide updates to the Account Manager or Client Lead.
        • Assist in compiling financial updates under the guidance of the Account Manager.
          • Operational Excellence
          • Adhere to company processes to ensure high-quality, efficient service delivery across all of the accounts you work on.
          • Monitor client satisfaction and highlight challenges with your Client Lead proactively to maintain long-term partnerships.
          • Collaborate with internal teams to ensure integrated and effective campaign delivery.
            • New Business
            • Assist in the preparation of proposals, presentations, and pitches to win new business and expand existing accounts by gathering insights, preparing slides, and supporting logistics.
            Required Experience
            • 1–2 years of experience in a marketing or client services role, ideally within a B2B environment.
            • Exposure to event management and campaign coordination.
            • Degree in Marketing, Business, or related field.
            • Experience working with Monday.com project management tool.
            • Experience working within a CRM system.
            Key Attributes
            • Experience: Exposure to marketing and lead generation activities within a B2B organisation.
            • Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.
            • Relationship Building: Strong interpersonal skills with the ability to build and maintain relationships with clients and internal teams.
            • Analytical Skills: Ability to analyse data and metrics to inform decision-making and demonstrate campaign effectiveness.
            • Organisational Skills: Strong organisational and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.
            • Problem-Solving: Proactive and solution-oriented, with the ability to address and resolve client issues effectively.
            • Technical Proficiency: Familiarity with marketing automation tools, CRM software, and other relevant technologies.
            Seniority level
            • Associate
            Employment type
            • Full-time
            Job function
            • Customer Service and Marketing
            • Industries
            • Marketing Services

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Note: This description focuses on the Marketing Account Executive role and its requirements. The posting above includes additional job listings and alerts which are not part of the core job description.


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