Finance Support Officer

Join to apply for the Finance Support Officer role at NSW Department of Customer Service

Join to apply for the Finance Support Officer role at NSW Department of Customer Service

NSW Department of Customer Service provided pay range

This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$84,659.00/yr - A$92,701.00/yr

Finance Support Officer, Ongoing opportunity based in Sydney CBD + hybrid working options

• Ongoing opportunity for an experienced Finance Support Officer
• Clerk Grade 3/4, Salary $84,659 - $92,701 plus employer's contribution to superannuation and annual leave loading
• Based in Sydney CBD

About us
The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. Customer Service is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

About the role
Working as part of a larger team, the Finance Support Officer provides financial and administrative support services to ensure financial data captured is of the highest quality. You will be adept at balancing a range of conflicting priorities in a high workload and dynamic environment to ensure efficient and effective service delivery to achieve business outcomes.

Key tasks will include:

• Prepare journals, transaction processing and reconciliations to accurately capture and processing of revenue, expenditure and cash accounts.
• Performing accounts payable functions including purchase orders, goods receipting, invoicing, clearing aged items and investigating ad hoc business queries.
• Regularly analyse accounts and data and take the necessary corrective action to ensure financial data has been captured correctly and is of a high quality to support accurate and consistent reporting of financial information both internally and externally.
• Review systems, processes and contribute to the development and implementation of initiatives that support business systems and reconciliation process improvements.
• Provide financial administrative support to facilitate the preparation, monitoring and delivery of financial services.
• Provide customer service, guidance, assistance and advice to staff to support optimal service delivery.
• Contribute to process improvement and the maintenance of policies, procedures and guidance materials to support effective and efficient service delivery.
• Provide inputs for annual financial statement preparation at early-close and year-end, as well as liaising with external auditors on audit requests.

About you
The successful applicant has a growth mindset with preferable experience in a similar setting. You want to work in a high-volume environment, and you also want to work with stakeholders and preferably has SAP system experience. You are flexible with changing priorities and can support the team when required. Above all, you will be highly organised and thrive on process improvement both within the team and across the department.

If you feel you have these attributes, we want to hear from you.

What we need from you:
To start your journey towards joining our Team, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills. Please also respond to the two targeted questions below.

Targeted Questions

• Describe how you would resolve an issue identified in Accounts Payable function (max 200 words).
• Describe how you would manage tight deadlines and effectively deliver tasks within time frames (max 200 words).

Salary Grade 3/4, with the base salary for this role starting at $84,659 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via nicole.turner@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Wednesday 13th August

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact nicole.turner@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionAccounting/Auditing and Finance
• IndustriesAccounting and Professional Services

Referrals increase your chances of interviewing at NSW Department of Customer Service by 2x

Sign in to set job alerts for "Support Officer" roles.

St Leonards, New South Wales, Australia 1 day ago

Artarmon, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 3 weeks ago

Sydney, New South Wales, Australia 3 weeks ago

Admin Support Officer – Heart of Sydney CBD

Sydney, New South Wales, Australia 2 weeks ago

North Ryde, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Technical Support Representative (Entry Level)

Sydney, New South Wales, Australia A$50,000.00-A$60,000.00 2 weeks ago

Sydney, New South Wales, Australia 1 month ago

North Parramatta, New South Wales, Australia 1 day ago

North Ryde, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 3 hours ago

St Leonards, New South Wales, Australia 2 days ago

Sydney, New South Wales, Australia A$60,000.00-A$65,000.00 2 weeks ago

Sydney, New South Wales, Australia 3 weeks ago

St Leonards, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 2 weeks ago

St Leonards, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 11 hours ago

Sydney, New South Wales, Australia 3 days ago

Sydney, New South Wales, Australia 3 weeks ago

Clinical Support officer - Ambulatory services - REQ594077

Randwick, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 4 weeks ago

Sydney, New South Wales, Australia 50 minutes ago

Sydney, New South Wales, Australia 2 weeks ago

Technical Support Engineer (Expression of Interest)

Sydney, New South Wales, Australia 2 months ago

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 6 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---