Customer Supply Chain Manager

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

Mondelēz International empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic global and local brands such as Oreo, Cadbury, Philadelphia, Pascall, The Natural Confectionery Company, Belvita, Ritz and Toblerone with global revenues exceeding $31 billion USD.

You will manage the customer collaboration and joint value creation agenda for your market or set of customers. You improve value and service to customers and increase supply chain efficiency while offering accountability and transparency to the customer, with your team and you being the key contacts for our customer from a Supply Chain lens.

How you will contribute

You will:

• Drive effective cross-functional communication among stakeholders: sales, logistics operations, demand planning, product supply and external partners

• Achieve KPIs targets including customer service, invoice accuracy, late delivery and Root Cause Analysis through effective implementation of processes

• Create a winning team that secures current and future plans by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization

• Focus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value creation initiatives identified through customer collaboration

• Deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in CS&L (Customer Service & Logistics) function, ideally with knowledge of customer supply chain management

• Cross-functional experience (sales, Customer Service & Logistics, demand planning, and logistics knowledge)

• SAP, information systems, process design, standard operating procedures

• Advantageous to have experience leading and developing a team

• Ability to analyze large data sets and derive insights into action with a focus on delivering to timelines and KPIs

• Great interpersonal, teamwork, communication skills & prioritisation

• Able to influence, negotiate and apply commercial acumen

• Advantageous, FMCG experience within supplier or customer

More about this role

Education / Certifications:

• A business or supply chain degree is an advantage

Travel requirements:

This role will be based between our customers site ( 1 Thomas Holt Drive Macquarie Park NSW 2113) and our NSW's state office, Level 6, 2 Burbank Place Baulkham Hills NSW 2153 Australia.

No Relocation support available

Business Unit Summary

At Mondelez International, our mission is to provide consumers with the right snack, for the right moment, made in the right way. We are one of the largest snack companies in the world, with global net revenues exceeding $31 billion USD.

We have operations in more than 80 countries and employ approximately 91,000 diverse and talented employees in our factories, offices, research & development facilities and distribution activities around the world.

In Australia and New Zealand, we have 6 factories, and both global and local brands, employing over 2,000 people; Cadbury Dairy Milk, Oreo, Toblerone, Philadelphia, belVita, Pascall, The Natural Confectionery Company, Sour Patch Kids and Ritz.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Customer Collaboration (CLD)

Customer Service & Logistics

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.