Project Manager

• Lead high-impact initiatives that bring our strategic roadmap to life.
• Champion collaborative delivery and great stakeholder experiences.
• 2 x 12-month fixed-term contracts | Potential for extension | Hybrid work arrangements | Based in Newcastle.

About the role

Greater Bank and Newcastle Permanent have come together to form NGM Group Ltd, a powerhouse in customer-owned banking. As our growth journey progresses, we're on the lookout for two capable and driven Project Managers to help turn big ideas into meaningful outcomes.

Sitting within the Operations and Special Services division, these roles are responsible for managing the end-to-end delivery of key initiatives aligned to our Strategic Roadmap. You'll bring project discipline, a collaborative approach, and a strong understanding of stakeholder engagement to lead projects from planning through to execution. Working closely with business and technical teams, you'll guide project delivery using established frameworks and agile principles, while ensuring that value, quality, and timelines are front and centre.

Key responsibilities

• Plan and deliver cross-functional projects from initiation through to completion.
• Manage project timelines, milestones, resources, and budgets.
• Champion and apply project management frameworks and tools.
• Coordinate delivery cadences and proactively manage risks and issues.
• Provide regular project updates to executives and stakeholders, ensuring clear visibility of progress.
• Coach delivery teams and SMEs to ensure project alignment and success.
• Monitor outcomes against initiative benefits and customer satisfaction targets.
• Support change management and adoption activities across impacted teams.

What we're looking for

• Solid experience leading complex projects in medium or large organisations.
• Strong understanding of project governance, delivery frameworks, and risk management.
• Confident in managing cross-functional teams and collaborating with a range of stakeholders.
• Proven ability to engage senior stakeholders and influence outcomes across business and technical teams
• Ability to balance structure with agility, adapting delivery to suit business needs.
• Excellent written and verbal communication skills, with experience reporting to senior audiences.
• Exposure to change management and Agile delivery approaches.
• Highly organised and outcomes-driven.
• Experience in financial services or similar regulated environments (desirable).
• Scrum or other Agile certification, e.g. CSM, PSM, PMI-ACP (desirable).

Why join us?

Beyond the expected perks that we're proud to offer like fitness passports, corporate health insurance, and paid parental leave, we go the extra mile to offer benefits that truly enhance your work-life balance, career growth, and sense of belonging.

• Boredom? Never heard of it. We're all about challenging, stimulating work that sparks innovation, fuels passion, and keeps you inspired every day.
• We're all about bringing people together - whether it's through open conversations, a culture of respect, or just having a laugh in a truly inclusive workplace.
• Learning never stops here. Whether it's LinkedIn Learning, formal training, career coaching, study leave, or even a great podcast rec, we support every kind of growth—professional and personal.

About us

As one of Australia's largest customer-owned banks, we're a driving force in customer owned banking, operating under the trusted brands Greater Bank and Newcastle Permanent. With over 200 years of combined experience, we've helped hundreds of thousands of Australians achieve home ownership and providing a genuine alternative to the big banks—all while strengthening the communities we serve. At the heart of everything we do are our core values:

• Lead with heart – We genuinely care about achieving better outcomes for our customers and communities.
• Own the action – We build trust by doing things the right way, with honesty and transparency.
• Embrace opportunity – We look ahead, focusing on our strengths and expertise to challenge the status quo.
• Thrive together – By working as one, we create the best possible future for our customers and communities

And we're just getting started. Join a team shaping the future of trusted banking and make a real impact where it matters most.

A note to recruitment agencies: We've got this role covered, so no need to get in touch As such, we are unable toaccept unsolicited CVs and will not be liable for any associated fees. Thank you for your understanding

NGM Group is committed to delivering trusted banking to enable our customers and communities to thrive. We do this by leading with heart, doing the right things in the right way, and by maintaining high standards of ethical behaviour in everything that we do. All applicants are therefore required to undergo a skills assessment, comprehensive background check, Bankruptcy Check and a National Police Check.

We are also working to reflect the vibrant communities we serve. We believe in creating an inclusive, diverse, and supportive workplace where everyone can thrive. If you require adjustments to be made during the recruitment process or would like to discuss any accessibility requirements, your Talent Acquisition Partner will be happy to engage in a confidential discussion and assist. Your unique talents and perspectives are what make us stronger.