Cafe Manager

1 week ago

Brisbane, Queensland, Australia at Full time
About the role

Shingle Inn City Hall is seeking an experienced and passionate Cafe Manager to oversee the operations of our iconic cafe location within Brisbane's City Hall. As the Cafe Manager, you will be responsible for leading and managing a talented team to deliver exceptional customer service and ensure the smooth running of the cafe, upholding long-held traditions, for our almost 90-year-old Brand. This is a full-time position, noting we are a 7-day a week business.


What you\'ll be doing
  • Oversee all day-to-day cafe operations, including managing team rosters, ordering, and financial reporting
  • Ensure excellent customer service and a positive dining experience for all customers
  • Recruit, train, and develop a high-performing team of baristas, customer service, and kitchen team members
  • Implement and maintain efficient systems and procedures to optimise cafe productivity
  • Identify areas for improvement for customer service and Google Reviews
  • Foster a positive and collaborative work environment that aligns with the company\'s values
  • Coordinate with the head office team on marketing, promotions, and other strategic initiatives

What we\'re looking for
  • Minimum 3-5 years of experience in a cafe or restaurant management role
  • Strong leadership and people management skills, with the ability to motivate and develop a team
  • Excellent customer service and problem-solving skills
  • Strong administrative and organisational abilities, with attention to detail
  • Familiarity with food safety regulations and cafe operations best practices
  • Passion for the hospitality industry and a commitment to delivering exceptional customer experiences

What we offer

At Shingle Inn, we are committed to providing a supportive and collaborative work environment that encourages personal and professional growth. We are a second generation family business that ensures you\'re working with a small team of highly committed individuals. In addition to a competitive salary, we offer a range of benefits, including:

  • Opportunities for career advancement and management training
  • Discounted meals and beverages for employees
  • Team-building events and social activities

About us

Shingle Inn City Hall is Brisbane\'s oldest cafe, known for our commitment to serving high-quality food and barista-made coffee within an inviting atmosphere, first established in 1936. Our company values of exceeding customers\' expectations, innovation, and family values are at the heart of everything we do.


If you\'re excited by the prospect of leading a successful cafe team and contributing to the growth of our business, we encourage you to apply now.


Please supply a COVER LETTER outlining what skills & experience you specifically bring to this role and why you should be considered for an interview.


#J-18808-Ljbffr

  • Cafe Manager

    1 week ago

    Brisbane, Queensland, Australia Gelare Cafe Full time

    The cafe Manager is responsible for the overall profitability of the cafe.He/ she is responsible for rostering, ordering, leading, training and retraining of team membersReports to the franchisee/ ownerMust have at least 2 years of experience in managing a cafe or restaurant.Must have excellent customer service.**With an opportunity for a full time...

  • Cafe Manager

    1 week ago

    Brisbane, Queensland, Australia Falcon Cafe Full time

    Little Sparrow Sunshine is looking for an experienced Cafe Manager who is keen to establish and lead teams. Job tasks and responsibilities:- Maintaining an exceptionally high standard of customer service;- Ensuring quality control is maintained on all food and drink products;- Maintain and implement marketing campaigns, displays and sales techniques;- Cash...

  • Weekday Cafe Manager

    2 weeks ago

    Brisbane, Queensland, Australia MARCHETTI CAFE Full time $60,000 - $80,000 per year

    Cafe Supervisor / Manager - Brisbane CBD coffee institutionThe PlaceMarchetti cafe is one of Brisbane's CBD coffee institutions. This popular, licensed Italian cafe is now looking for someone to take the lead in managing this Brisbane institution, and lead the small but tight team in looking after our much-loved customers and exceeding their expectationsThe...

  • Cafe Assistant

    1 week ago

    Brisbane, Queensland, Australia ONO Cafe & Flowers Full time $104,000 - $130,878 per year

    Summary:We are seeking dedicated and enthusiastic individuals to join our team as Cafe Staff. As a vital part of our organization, you will be responsible for providing exceptional customer service, ensuring a clean and welcoming environment, and assisting with various tasks to ensure the smooth operation of our cafe. This position offers an excellent...

  • Cafe Manager

    1 week ago

    Brisbane, Queensland, Australia at Full time

    About the roleShingle Inn City Hall is seeking an experienced and passionate Cafe Manager to oversee the operations of our iconic cafe location within Brisbane's City Hall. As the Cafe Manager, you will be responsible for leading and managing a talented team to deliver exceptional customer service and ensure the smooth running of the cafe, upholding...

  • Cafe Manager

    2 weeks ago

    Brisbane, Queensland, Australia Basjo Catering Pty Ltd Full time $104,000 - $130,878 per year

    We are looking for an experienced Cafe Manager to manage our small Cafe - Monday to Friday 6 am to 2.30 pm.This role offers the opportunity to:Lead and motivate a passionate teamWork with an industry leading CompanyBenefit from attractive remunerationTasks and responsibilities:Develop and maintain a positive team cultureDeliver exceptional customer...

  • Cafe Manager

    3 weeks ago

    Brisbane, Queensland, Australia at Full time

    About the roleShingle Inn City Hall is seeking an experienced and passionate Cafe Manager to oversee the operations of our iconic cafe location within Brisbane's City Hall. As the Cafe Manager, you will be responsible for leading and managing a talented team to deliver exceptional customer service and ensure the smooth running of the cafe, upholding...

  • Cafe Manager

    3 weeks ago

    Brisbane, Queensland, Australia at Full time

    About the roleShingle Inn City Hall is seeking an experienced and passionate Cafe Manager to oversee the operations of our iconic cafe location within Brisbane's City Hall. As the Cafe Manager, you will be responsible for leading and managing a talented team to deliver exceptional customer service and ensure the smooth running of the cafe, upholding...

  • Cafe Manager

    2 weeks ago

    Brisbane, Queensland, Australia at Full time

    PLEASE ONLY APPLY FOR THIS ROLE IF YOU ALREADY LIVE IN BRISBANEAbout the roleShingle Inn Mt Ommaney is seeking an experienced and passionate Cafe Manager to oversee the operations of our cafe location at Mt Ommaney Shopping Centre. As the Cafe Manager, you will be responsible for leading and managing a talented team to deliver exceptional customer service...

  • Cafe Manager

    4 days ago

    Brisbane, Queensland, Australia At Full time

    Sippy Tom is a busy established cafe in Teneriffe. We offer a rotating seasonal all-day brunch menu, amazing specialty coffee, wines, cocktails, and more. We have a social, friendly, and fun team, along with a great group of regulars.About the role:We are seeking an experienced and motivated Cafe Manager to lead our team and ensure smooth day-to-day...