Residential Case Manager

About the role:

MacKillop's Out of Home Care (OOHC) division provides case management support for children and young people with high and complex needs through a therapeutically oriented program for young people in protective placements. This position is situated within the Southern residential care program and reports to the Residential Coordinator.

This role is responsible for case management within a therapeutic and trauma informed model of care. It is responsible for supervision of caregivers, caregiver assessment, contribute to overall service development and commitment to best practice in Occupational Health and Safety.

This is a Full-Time Fixed Term 38 hours per week - until 2.7.2026 with possible early cessation or possible extension opportunity based in Dandenong, VIC within our Southern Out of Home Care Program. The position reports to the Residential Coordinator.

Key Selection Criteria:

To be successful in this role, you will have:

• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families
• Appropriate tertiary qualification in social work, community services or equivalent.
• Sound professional knowledge and theory base relating to trauma, attachment and integrated trauma informed practice.
• Experience in child welfare practice and an understanding of meeting children's Developmental needs.
• A knowledge of child safe principles and standards.
• Professional casework skills including knowledge of LAC and CRISSP/CRIS and;
• Ability to work in a multi-disciplinary team setting.
• Excellent interpersonal skills, with a demonstrated capacity to work collaboratively with others and exercise influence in a diversity of contexts.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact:

Hannah Coulson at Hannah.Coulson@mackillop.org.au or on 03 8687 7528

Our offer:

• Hourly Rateof $51 to $53.31 as outlined in the SCHADS Award Level 5, dependent on qualification and experience.
• Salary packaging–we can help you to maximize yoursalary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
• Employee Assistance Program-Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
• Supportive Environment - Monthly supportive meetings with your direct manager.
• Sanctuary Organisation - MacKillop's work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

You must have a:

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people.Every person at MacKillop has the right to be safe and to be treated justly. We value every person's ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.