Patient Co-ordinator
4 days ago
About Us:
East Coast Plastic Surgery is committed to delivering outstanding patient care. Our experienced team of plastic surgeons and healthcare professionals, including nurses and psychologists, collaborate to ensure that every patient receives personalised attention and high-quality care in a compassionate setting.
Role Overview:
We are looking for a Patient Co-ordinator to join our team on a temporary contract to cover maternity leave, for a minimum of 6 months. This role involves ensuring a seamless patient experience, from scheduling appointments to providing support before and after surgical procedures.
The position is for 3 days per week, from 8:00AM to 4:00PM. There is some flexibility with which days are worked (Monday to Friday), though Monday, Wednesday and Friday would be ideal.
There may be potential for extension depending on the length of the leave or future opportunities within the team.
Key Responsibilities:
- Patient Interaction: Greet and welcome patients, ensuring a friendly and professional atmosphere. Handle incoming calls and emails, addressing enquiries about cosmetic procedures and skin cancer management.
- Scheduling: Organise and manage patient appointments for consultations, surgeries and follow-ups, optimising schedules for our healthcare providers.
- Administrative Support: Maintain accurate patient records, manage data entry and prepare electronic files for consultations and surgeries. Assist with clinical photography and imaging.
- Billing and Insurance: Process patient invoicing, manage insurance claims and assist patients with their financial responsibilities, including Medicare online claiming.
- Collaboration: Work closely with surgeons, nurses and allied health professionals to enhance patient care and support clinic operations.
About You:
- Previous experience as a medical receptionist or patient co-ordinator while desirable is not essential.
- Strong customer service skills and a commitment to patient satisfaction.
- Excellent verbal and written communication abilities.
- Strong skills in basic office applications and general computer proficiency.
- Knowledge of medical billing and insurance processes is advantageous.
- Understanding of medical terminology, particularly related to cosmetic and skin cancer procedures.
Personal Attributes:
- Warm, approachable and professional demeanour.
- Immaculate presentation and attention to detail.
- Ability to remain calm under pressure and manage a busy reception area.
- Proactive problem-solving skills with a patient-focused mindset.
To be considered for this position:
If you have a passion for delivering exceptional customer service and want to contribute to a leading healthcare practice, we encourage you to apply. Please submit your expression of interest along with a cover letter and resume. Only successful candidates will be contacted.
-
Ward Sister/Charge Nurse
2 days ago
Gold Coast, Queensland, Australia Integrated Care System Full timeWard Sister/Charge Nurse - Ward 14AThe closing date is 19 September 2025Are you a passionate and dedicated nurse?We are looking for an experienced band 5 nurse with NHS experience.As a band 6 sister you will lead and mentor a team of dedicated nurses ensuring high standards of care in our fast paced environment.If you are looking for a new challenge and the...
-
Gold Coast, Queensland, Australia UC DENTAL Full time $60,000 - $80,000 per yearDental Front Office Coordinator/Dental AssistantWe're in search of an experienced Dental Front Office Coordinator/Dental Assistant who understands the value of communication skills and enthusiasm while delivering quality care to our patients. We're offering a full-time reception/assistant position 4 days per week. You must possess a happy demeaner that makes...
-
Day Hospital Patient Admissions
22 hours ago
Gold Coast, Queensland, Australia Icon Group Full time**Administration****Gold Coast****Part Time****Icon Cancer Centre Australia****Key Points**:- Friendly and Supportive Team Environment- Permanent Part-Time Position (45hr fortnight)- Monday - Friday location - shifts between our opening hours of 7.30am - 5pm daily.**About the role**:We have an opportunity for a Patient Admissions/Reception Officer to join...
-
Central Specimen Reception
2 days ago
Gold Coast, Queensland, Australia Queensland Health Full time**What we are looking for**:- Demonstrated knowledge of procedures and processes used in specimen reception together with a sound knowledge of laboratory operations in all disciplines.- Demonstrated ability to lead, supervise, co-ordinate and train staff to provide an efficient and effective service.- Possess a high level of communication and interpersonal...
-
Ward Sister/Charge Nurse
6 days ago
Gold Coast, Queensland, Australia Integrated Care System Full timeWard Sister/Charge Nurse - Ward 14AThe closing date is 19 September 2025Are you a passionate and dedicated nurse? We are looking for an experienced band 5 nurse with NHS experience.As a band 6 sister you will lead and mentor a team of dedicated nurses ensuring high standards of care in our fast paced environment. If you are looking for a new challenge and...
-
Ward Sister/Charge Nurse
16 hours ago
Gold Coast, Queensland, Australia Integrated Care System Full timeWard Sister/Charge Nurse - Ward 14AThe closing date is 19 September 2025Are you a passionate and dedicated nurse? We are looking for an experienced band 5 nurse with NHS experience.As a band 6 sister you will lead and mentor a team of dedicated nurses ensuring high standards of care in our fast paced environment. If you are looking for a new challenge and...
-
Pathology Collection Service Manager
2 days ago
Gold Coast, Queensland, Australia Queensland Government Full timeKey competencies (role specific criteria)Demonstrated experience in managing high-quality, cost-effective specimen collection and processing departments in a clinical pathology laboratory, and in-depth knowledge of laboratory processes.Demonstrated ability to lead, supervise, co-ordinate and train staff across multiple sites to provide an efficient and...
-
Gold Coast, Queensland, Australia Department of Health - Queensland Full time $104,000 - $130,878 per yearAre you looking for a new adventure? Come join Pathology Queensland as a Pathology Collection Service Manager where you will supervise, co-ordinate and maintain all activities for Phlebotomy staff in the Gold Coast Group Laboratory including standardisation of documentation, training and competency in coordination with all Supervising Scientists and Group...
-
Indigenous Eye Health Manager
1 week ago
Gold Coast, Queensland, Australia Everywhen Group Full timeAbout the jobDo you have experience working with Aboriginal and Torres Strait Islander communities and a passion for improving eye health outcomes? This may be your chance to make a real difference at a not-for-profit in the Health Sector.CheckUP is seeking an Indigenous Eye Health Manager to coordinate and oversee programs and services aimed at improving...
-
Rehabilitation Specialist
2 weeks ago
Gold Coast, Queensland, Australia beBeeOccupational Full time $98,765 - $123,456As an Occupational Therapist, you will play a crucial role in supporting patients with complex co-morbidities or requiring discharge from hospital. You will be part of a dedicated team providing rehabilitation services to adults 18+.Key ResponsibilitiesAssessment and Planning: Develop personalized rehabilitation plans for patients based on their unique needs...
