SIAM Program Lead

3 weeks ago

Canberra, ACT, Australia Informatech Pty Ltd Full time

Role Overview:

We are seeking an experienced Program Lead with deep expertise in Service Integration and Management (SIAM) to lead complex, hybrid SIAM service delivery program within Defence. This role is pivotal in providing governance in a complex structure, driving strategic transformation initiatives, ensuring seamless integration across service providers, and delivering measurable outcomes aligned with business and customer objectives.

Key Responsibilities:

  • Develop and maintain comprehensive program plans, aligning scope, timelines, and resources with strategic business objectives.
  • Lead end-to-end delivery of large-scale hybrid SIAM Service delivery and managed service.
  • Lead transformation initiatives to uplift SIAM services.
  • Define and manage program scope, timelines, budgets, and stakeholder engagement.
  • Implement and manage SIAM frameworks to manage multi-supplier environments.
  • Establish governance models, service integration processes, and performance metrics.
  • Ensure alignment between retained IT, service providers, and business units.
  • Facilitate executive steering committees and program boards.
  • Monitor service performance, SLAs, and continuous improvement initiatives.
  • Drive incident, problem, and change management across integrated services.
  • Drive service excellence by identifying opportunities for innovation, process optimization, and capability uplift across the delivery ecosystem.
  • Ensure adherence to regulatory, contractual, and security requirements, particularly in public sector or defence contexts.
  • Identify and mitigate program risks, ensuring compliance with contractual, regulatory, and security requirements.

Required Skills & Experience:

  • Must have current minimum NV1 clearance, and current Australian Citizenship.
  • 10+ years in program or portfolio management within IT services or consulting.
  • Proven experience delivering SIAM-based service models in complex environments.
  • Strong understanding of ITIL, COBIT, and service management best practices.
  • Experience working with Defence.
  • Exceptional leadership, communication, and stakeholder engagement skills.
  • Relevant certifications (e.g., ITIL Expert, SIAM Foundation/Professional, PMP/Prince2) preferred.
#J-18808-Ljbffr

  • SIAM Program Lead

    3 weeks ago

    Canberra, ACT, Australia Informatech Pty Ltd Full time

    Role Overview:We are seeking an experienced Program Lead with deep expertise in Service Integration and Management (SIAM) to lead complex, hybrid SIAM service delivery program within Defence. This role is pivotal in providing governance in a complex structure, driving strategic transformation initiatives, ensuring seamless integration across service...

  • SIAM Program Manager

    13 hours ago

    Canberra, ACT, Australia beBeeProgram Full time $175,000 - $225,000

    Program Lead - SIAM ServicesWe are seeking an experienced Program Lead with expertise in Service Integration and Management (SIAM) to oversee the delivery of complex SIAM service programs. This role is critical in providing governance, driving strategic transformation initiatives, ensuring seamless integration across service providers, and delivering...

  • Senior Service Integration Manager

    3 days ago

    Canberra, ACT, Australia beBeeService Full time $150,000 - $175,000

    Senior Service Integration ManagerWe seek an experienced Senior Service Integration Manager to lead complex, hybrid service delivery programs within Defence. This pivotal role provides governance in a complex structure, drives strategic transformation initiatives, ensures seamless integration across service providers, and delivers measurable outcomes aligned...

  • Distinguished IT Service Professional

    11 hours ago

    Canberra, ACT, Australia beBeeServiceManagement Full time $120,000 - $180,000

    IT Service Management LeadWe are seeking a seasoned IT service management professional to lead our team in delivering exceptional service excellence. As an IT Service Management Lead, you will be responsible for managing supplier relationships, defining performance metrics, and driving continuous improvement.This role is ideal for someone who has extensive...

  • Senior Transformation Lead

    3 days ago

    Canberra, ACT, Australia beBeeChangeEnablementManager Full time

    We are seeking an experienced Change Enablement Manager to lead and coordinate change management activities across a multi-provider environment.Key Responsibilities:Establish and manage Change Advisory Board (CAB) protocols and change approval hierarchies.Oversee end-to-end change management workflows, ensuring consistency and compliance.Coordinate change...

  • Change Enablement Manager

    2 weeks ago

    Canberra, ACT, Australia Capgemini Full time

    Capgemini Canberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for the Change Enablement Manager (SIAM) role at CapgeminiCapgemini Canberra, Australian Capital Territory, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Change Enablement Manager (SIAM) role at CapgeminiGet AI-powered...

  • Change Enablement Manager

    2 weeks ago

    Canberra, ACT, Australia Capgemini Full time

    Capgemini Canberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for the Change Enablement Manager (SIAM) role at CapgeminiCapgemini Canberra, Australian Capital Territory, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Change Enablement Manager (SIAM) role at CapgeminiGet AI-powered...

  • Change And Release Manager

    3 days ago

    Canberra, ACT, Australia Dxc Technology Full time

    Job DescriptionDXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of...

  • Workforce Enablement Lead

    1 day ago

    Canberra, ACT, Australia Capgemini Full time $90,000 - $120,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Knowledge Process Manager

    3 weeks ago

    Canberra, ACT, Australia Kinetic IT Full time

    Kinetic IT Canberra, Australian Capital Territory, Australia Join or sign in to find your next job Join to apply for the Knowledge Process Manager role at Kinetic ITKinetic IT Canberra, Australian Capital Territory, Australia2 days ago Be among the first 25 applicants Join to apply for the Knowledge Process Manager role at Kinetic ITKinetic IT has an...