Seasonal Retail Team Member

3 weeks ago

Noosa, Queensland, Australia City Beach Full time

At City Beach, our people are at the core of what we do, including both our customers and our team. All are welcome under the City Beach roof, where we value individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.

We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores serve as hubs connecting customers to events, influencers, and trends, enabling them to live life on their terms.

The role

As a Seasonal Retail Team Member, you will be a key part of our team, responsible for delivering an exceptional and memorable experience for customers during the seasonal Christmas period. Your focus will be on ensuring customer satisfaction through product knowledge, customer service, and offering solutions. You will also help create a shoppable environment by keeping the shopfloor neat, tidy, stocked, and ready for promotions and sales.

What you'll be doing
  • Providing a superior customer experience for each person who walks through our store.
  • Ensuring stores are open and ready for customers.
  • Managing stock movement, optimizing sales, tidying the shopfloor, and setting up for promotions and sales.
  • Maintaining high standards of store presentation with the team.
  • Demonstrating strong product knowledge, researching, and describing product features and benefits.
  • Recommending, selecting, and helping locate products based on customer needs.
  • Supporting store leadership with assigned tasks.
  • Reporting safety hazards or concerns immediately to management to ensure a safe environment.
What we're looking for
  • Previous experience in customer service is desirable.
  • A strong focus on delivering outstanding customer service.
  • The ability to work in a fast-paced environment and multitask effectively.
  • An energetic, enthusiastic approach to store operations and personable customer interactions.
The benefits
  • 30% team member discount for you, friends, and family.
  • Partnership discounts on products and memberships, including:
    • Access to a free Employee Assistance Program.
    • 15% discount on Goodlife and Fitness First Gym memberships.
    • Discounts on Studio Pilates and City Cave.
    • Up to 15% off at Strike Bowling & Holey Moley.
  • Opportunities for career progression within Stores, Head Office, or Distribution Centre.
  • In-store competitions and sales incentives.
  • Gift cards for milestones and anniversary certificates.

City Beach values a diverse workforce and is committed to an inclusive environment that respects and celebrates individual differences. We aim to treat everyone with dignity and respect.

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