Medical Receptionist

4 weeks ago

Townsville, Queensland, Australia Independent Practitioner Network Group Full time
Overview

Casual Receptionist - 25-38 hours per week

Townsville Family Medical Centre - occupational medical practice

Supportive and flexible team environment

IPN Medical Centres support the Australian community, operating over 150 Practices across the country and providing over 10 million patient consultations each year. IPN forms part of Sonic Healthcare, a leading global healthcare company headquartered in Australia.

About the role

IPN's Receptionists provide a high standard of customer service and administration to patients and Doctors. Supporting the successful running of the centre the role includes:

  • Greeting patients, answering telephone calls, patient triage and booking patient appointments
  • Document scanning and email management
  • Patient billing and payment collection
  • Working as part of a team supporting the Practice Manager
Skills & experience
  • Medical receptionist experience (highly regarded but not essential)
  • Knowledge of occupational medicals including RHSQ is highly desirable
  • Strong proficiency in, or ability to quickly pick up document scanning processes
  • Ability to develop quality working relationships and work in a busy team environment
  • Exceptional customer service, data entry and communication skills
  • Proven multi-tasking, problem solving and time management skills
  • Experience using Best Practice or other practice management software (highly desirable but not essential)

Career-progression opportunities

Flexible working arrangements

Experienced teams and a safe environment

How to apply

Select 'Apply for this job' to submit your application.

We are connected, innovative, passionate and sincere, and our mission is to provide an excellent clinical and operational service. We encourage an environment where each team member is able to do their best, making a difference to the patients they care for. We encourage innovation and constantly seek to improve what we do. We are an equal opportunity employer and welcome diversity in the workplace.


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