Enquiry & Engagement Officer

3 weeks ago

Grafton, New South Wales, Australia Caringa Australia Limited Full time
Overview

Enquiry & Engagement Officer role at Caringa Australia Limited. Caringa is seeking a motivated and proactive Enquiry and Engagement Officer to join the team. The Enquiry & Engagement Officer is central to ensuring that all service enquiries are responded to and actioned efficiently, while promoting Caringa's supports and brand to generate new opportunities.

Key candidate attributes
  • Proactive problem solving approach
  • Consistent and quality communication
  • Enquiry pathway management and generation
  • Internal and external communication and relationships
  • Marketing and sales fundamentals
  • I.T system and CRM agility
  • National Disability Insurance Scheme (NDIS)
  • Integrity and empathy
Responsibilities
  • Respond to service enquiries and action them efficiently
  • Promote Caringa's supports and brand to generate new opportunities
  • Manage enquiry pathways and generate leads
  • Maintain internal and external communications and relationships
Qualifications and Experience
  • Seniority level: Entry level
  • Employment type: Full-time
  • Industry: Individual and Family Services

We encourage applications from all backgrounds, career stages and life phases.


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