Clinical Services Manager

• Permanent, Full-time (part time will be considered)
• Guide and support a dedicated team in Clinical Services team in the community
• Join a progressive & supportive team

Want to be the one to make a positive impact in the lives of older people every day. Then Royal Freemasons is for you Experience the rewards of making a difference in older people's lives by showing compassion and providing high quality safe care.

The opportunity

We are seeking an experienced and compassionate Clinical Services Manager to lead our community-based Clinical Services Team, including Support at Home, CHSP, and private clients.

This dynamic role combines clinical leadership with operational management, overseeing all aspects of clinical service delivery to ensure the physical, emotional and social wellbeing of our clients in the community.

Your role is pivotal in ensuring the highest standard of person-centred care is delivered, and you'll work closely with a multidisciplinary team to ensure all aspects of physical, emotional, and social wellbeing are addressed

You will lead and manage the clinical and operational management of the clinical team for Support at Home, CHSP and private clients in the community.

Key areas of capability include:

• Leadership and people management
• Clinical governance
• Clinical services operations
• Financial and budget management
• Clinical services reporting
• Consumer Relationships

Key responsibilities

As Clinical Services Manager, you'll:

• Guide, mentor and lead a dedicated multidisciplinary clinical team.

• Oversee the quality and delivery of clinical care services in the community.

• Manage budgets, rostering, and productivity targets.

• Ensure compliance with relevant aged care standards and regulations.

• Lead quality improvement and audit processes.

• Support staff onboarding, training and clinical supervision.

• Be the escalation point for complex clinical and consumer matters.

Benefits

• Competitive salary packaging options of up to $15,990 annually, plus novated leasing and an optional Meals & Entertainment card valued up to $2,650.
• Confidential Employee Assistance Program (EAP) for personal and professional support.
• Ongoing training and career development opportunities – we are invested in your growth.

Qualifications and Experience

• Current AHPRA Registration as a Registered Nurse.
• Minimum 3 years' experience in clinical leadership within aged care or health.
• Experience delivering services in community/home care settings.
• Knowledge of Support at Home and CHSP programs.
• Strong understanding of aged care quality standards and compliance.
• Excellent communication, mentoring and problem-solving skills.
• Postgraduate qualifications in Aged Care (desirable).

Other requirements

It is a mandatory requirement when working in the Aged Care sector to have a valid Police Clearance or National Disability Insurance Scheme (NDIS) Worker Screening Clearance, or potentially both, to undertake the inherent requirements of this role.

All aged care workers are encouraged to be vaccinated against Covid-19 (3 vaccines) and are encouraged to receive the Flu-Vaccine.

Why work for Royal Freemasons?

We are an established and highly regarded Not-for-Profit provider of Aged Care Services across the Residential, Home Care and Retirement Living sectors. We offer salary packaging and a comprehensive employee benefits scheme. With locations across greaterMelbourneour staff benefit from great learning and career prospects, fantastic resources and enjoy an envied reputation for excellence in care.

Royal Freemasons is committed to providing a healthy and safe work environment; and maintaining the health and safety of our staff, contractors and visitors. As part of your application, you will be required to complete a pre-employment screening declaration.

Join Royal Freemasons and help us make a meaningful difference in the lives of older Australians by delivering exceptional care every day.

Apply now and become part of a compassionate and professional team at Royal Freemasons.