Seasonal Concierge Team Members

3 weeks ago

Melbourne, Victoria, Australia SCENTRE GROUP LIMITED Full time
Seasonal Concierge Team Members - Westfield Fountain Gate

Apply now Job no: 498452
Work type: Casual
Location: Melbourne
Categories: Customer Service

This festive season, we're hiring across our Westfield Centres in Australia and New Zealand to support our car park, concierge and valet services. Help us deliver a welcoming and memorable experience for our customers during our busiest and most exciting time of the year.

Whether you've worked in customer-facing roles before or you're ready to make your debut, we're looking for friendly, reliable team members who genuinely enjoy creating positive experiences.

It's your time to shine — bring your energy, smile, and passion for helping others.

As a Concierge Attendant, you'll be the friendly face of our centre and play a key role in creating memorable moments that leave a lasting impression and keep customers coming back.

Some of your festive duties as a concierge team member will include:

  • Delivering exceptional service to customers and retailers
  • Welcoming guests at the concierge desk and assisting with their needs
  • Providing directions, information, and helpful solutions to enhance the customer experience
  • Promoting and selling Westfield Gift Cards and other services

So, what sets our team members apart?

You will:

  • Always be ready to go the extra mile to enhance the customer and retailer experience
  • Feel confident assisting customers in a fast-paced retail setting
  • Be available for shifts from September to February, including late nights, weekends, and public holidays (full availability in November and December is ideal)

This is a seasonal casual role, offering a great opportunity to be part of the festive season across our Westfield destinations. The role runs from October2025 to January/February 2026, with shifts based on business needs.

Ready to Apply?

Click "Apply" and complete the short application form.

If you move to the next stage, you'll be invited to complete a video or phone interview. From there, shortlisted applicants will be invited to a one-on-one in-person interview.

  • Look out for an email from us, it's our main way of staying in touch throughout the process.

Discover more about the recruitment process and what it's like to work for us here

Applications close: 13th September 2025 (unless filled prior).

Advertised: 11 Aug 2025 AUS Eastern Standard Time
Applications close: 13 Sep 2025 AUS Eastern Standard Time

Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employmentopportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information.

Any email communication regarding an employment opportunity with us will come from a scentregroup.com email address. If you receive any suspicious emails regarding employment with Scentre Group, please forward them to: scentregroupcareers@scentregroup.com.

Update your details,view your application and progress

We acknowledge the Traditional Owners and communities of the lands on which our business operates.
We pay our respect to Aboriginal and Torres Strait Islander cultures and to their Elders past and present.
We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.

Looking for a shopping centre or store?
Westfield AU | NZ

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