Full Time Customer Service

4 weeks ago

Rockhampton, Queensland, Australia Telstra Full time

Employment Type: Permanent

Closing Date: 4 Oct 2025 11:59pm

Overview

Job Title: Full Time Customer Service & Sales Consultant – Rockhampton. As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Responsibilities

  • Represent Telstra in-store and deliver high-quality customer service to all customers.

  • Identify customer needs and provide tailored product and service recommendations to transform their telecommunications experience.

  • Maintain product knowledge and stay up-to-date with the latest technology, devices, and services.

  • Contribute to a target-driven sales environment, collaborating with team members to achieve sales KPIs.

  • Participate in continuous training to enhance skills and support career growth within Telstra.

What you'll do

As a Telstra Retail Consultant, you'll be continually trained on the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service will help you support and provide solutions for our customers.

About you

  • You can easily build connections with a variety of new and existing customers.

  • You can develop customised solutions for customers quickly.

  • You drive to reach (and exceed) sales targets and KPIs.

  • You are hungry to learn and grow within the role and beyond.

  • You have experience in a customer-facing role.

  • You enjoy working in a fast-paced retail environment while maintaining excellent customer service.

Benefits

  • Team performance-related commission, with your first 2 months guaranteed while you're getting up and running.

  • 30% off Telstra services.

  • Continuous training from management to enhance skills and support growth.

  • Telstra SIM card included.

  • Exclusive discounts and offers across 240 brands and partners.

  • 16 weeks paid parental leave for primary and secondary carers.

Apply now

After you've submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.

For more information about life at Telstra, see Telstra careers pages and opportunities.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and work. We have zero tolerance for harassment of any kind and prioritise creating a workplace where everyone is safe and can thrive.

We work flexibly at Telstra. Tell us what flexible arrangements mean to you, and you can share your pronouns and any reasonable adjustments needed to participate equitably during the recruitment process.


#J-18808-Ljbffr

  • Full Time Customer Service

    4 weeks ago

    Rockhampton, Queensland, Australia Telstra Corporation Full time

    Full Time Customer Service & Sales Consultant ROCKHAMPTON page is loaded## Full Time Customer Service & Sales Consultant ROCKHAMPTONlocations: Rockhamptontime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 5, 2025 (30 days left to apply)job requisition id: JR-10156157## Employment TypePermanent## Closing Date4 Oct 2025...

  • Full Time Customer Service

    4 weeks ago

    Rockhampton, Queensland, Australia Telstra Corporation Full time

    Full Time Customer Service & Sales Consultant ROCKHAMPTON page is loaded## Full Time Customer Service & Sales Consultant ROCKHAMPTONlocations: Rockhamptontime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 5, 2025 (30 days left to apply)job requisition id: JR-10156157## Employment TypePermanent## Closing Date4 Oct 2025...

  • Full Time Customer Service

    4 weeks ago

    Rockhampton, Queensland, Australia Telstra Full time

    Employment Type: PermanentClosing Date: 4 Oct :59pmOverviewJob Title: Full Time Customer Service & Sales Consultant – Rockhampton. As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Part Time Customer Service

    3 weeks ago

    Rockhampton, Queensland, Australia Telstra Part time

    Telstra is hiringWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.Our Kawana Waters store is hiring a Retail Consultant to join the team on a Part Time basis. Working in a Telstra Retail Store...

  • Part Time Customer Service

    3 weeks ago

    Rockhampton, Queensland, Australia Telstra Part time

    Telstra is hiringWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.Our Kawana Waters store is hiring a Retail Consultant to join the team on a Part Time basis. Working in a Telstra Retail Store...

  • Part Time Customer Service

    6 days ago

    Rockhampton, Queensland, Australia Telstra Full time $40,000 - $60,000 per year

    Telstra is hiringWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.OurTelstra Store Rockhamptonstore is hiringMultiple Retail Consultantsto join the team on aPart Time basis. Working in a...

  • Customer Service

    6 days ago

    Rockhampton, Queensland, Australia AFS Health Services Full time $45,000 - $60,000 per year

    Regional Health and Mobility, the leading provider of Health & Mobility products in CQ, are currently seeking a dedicated individual to join our team in our Rockhampton store as a Customer Service & Contracts Coordinator.About Regional Health & Mobility:Owned and operated by the CQ Friendly Society, Regional Health & Mobility is a community owned...

  • Full Time Reception

    4 days ago

    Rockhampton, Queensland, Australia Serenity Dental Full time $43,200 - $64,800 per year

    Serenity Dental is looking for a Superstar Receptionist/Admin available for an immediate start to work at our Rockhampton Practice.This position will not suit a parent looking for school-time hours - must be available full days and some afternoon-only shifts till 6/730pmOption for part time (full days, 2-3 days per week).With Christmas Party Getaways at...

  • Retail: Part Time Customer Service

    4 weeks ago

    Rockhampton, Queensland, Australia Telstra Part time

    Telstra is hiringWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.Our Rockhampton store is hiring a Retail Consultant to join the team on a Part Time basis. Working in a Telstra Retail Store is...

  • Retail: Part Time Customer Service

    4 weeks ago

    Rockhampton, Queensland, Australia Telstra Part time

    Telstra is hiringWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.Our Rockhampton store is hiring a Retail Consultant to join the team on a Part Time basis. Working in a Telstra Retail Store is...