Boutique Manager

4 weeks ago


Gold Coast, Queensland, Australia L'Occitane Australia Pty Ltd Full time

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As a Boutique Manager at our Robina boutique, you will oversee the daily operations of the boutique and ensure the boutique delivers an exceptional guest experience. You will be responsible for leading and motivating the team to achieve sales targets, objectives and KPI's.

We're looking for a passionate and driven Boutique Manager who has a passion for beauty, delivering exceptional customer experiences and leading a team

  • 18 month mat leave cover contract, full-time position, 38 hours a week
  • Competitive base salary + super + bonus scheme
  • Up to 5 additional leave days per year

What you will bring:

  • Minimum of 3 - 5 years retail management experience
  • A strong business acumen to work to budgets, create weekly rosters and analyse reports based on KPIs
  • Ability to achieve and exceed targets and set objectives at a boutique level and across the region
  • Strong team player with the ability to motivate and inspire a team.
  • Team management and team development experience– the ability to lead and coach teams to success

What we can offer you:

  • A culture based on transparency, openness and teamwork
  • A competitive salary including generous staff discounts & incentives at our retail boutiques
  • Skincare consultation + complimentary products
  • Great career progression with a strong focus on training and development
  • Be part of an organisation that is committed to sustainability - B Corp certified
  • Extra paid days off for special occasions (Wedding Day, Volunteering Day, Pamper Day, Birthdays and more)
  • Service Recognition where you get an extra paid day off for every 3 years of service

About L'Occitane:

Since 1976, L'Occitane en Provence has been imagining, producing and selling beauty, skincare and wellbeing products with an intention to share nature's wonders with the world. Our ambition is to not only sustain lands, but to regenerate ecosystems.

We believe beauty goes beyond what the eye can see. From seed to skin, we are holistic in our approach. At L'Occitane en Provence, we've always been Cultivators of Change. This mindset is nothing new. We do our best to create positive change for the world, and we always try to inspire everyone around us to do the same.

At L'Occitane, we pride ourselves on a culture based on transparency, openness and teamwork. We constantly strive to inspire, motivate and support our team to achieve our shared goals.

Entrepreneurship, team spirit, leading by example and authenticity are our core values. Working for L'Occitane means sharing these values. It means being positive and authentic, being ready to listen and showing consideration for others in order to move forward together.

"L'Occitane speaks of the Provence we love, a mysterious region that never stops inventing beauty" - Olivier Baussan.

*This is a Full-Time Permanent Position on a rotating roster, at 38 hour a week, where you will be expected to work at least one weekend every fortnight.

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Your application will include the following questions:

  • What are your salary expectations? Do you have any working restrictions and are you legally authorised to work in Australia?

Ever since it was founded in 1976, L'OCCITANE has nurtured simple values: authenticity, respect and sensoriality. This is more than a philosophy; it is a commitment that, over the years, has influenced many of important decisions. All of our actions and choices are guided by a twofold desire: to preserve and to pass on. It is this that gives our brand its life force, its meaning and its purpose.

Respectfulness is at the heart of L'OCCITANE's values, helping to guide its social policy, with the following major points:


• Development of human resources to support the group's growth while allowing employees to express their potential career aspirations


• The integration of people with disabilities: The openness to diversity, particularly disabled people who are enrolled in the human resources policy of the company, and bound by the actions of the disability team. 2012 L'OCCITANE now has over 2,000 stores all over the world

Source: This is an extract from the company's own website

Ever since it was founded in 1976, L'OCCITANE has nurtured simple values: authenticity, respect and sensoriality. This is more than a philosophy; it is a commitment that, over the years, has influenced many of important decisions. All of our actions and choices are guided by a twofold desire: to preserve and to pass on. It is this that gives our brand its life force, its meaning and its purpose.

Respectfulness is at the heart of L'OCCITANE's values, helping to guide its social policy, with the following major points:


• Development of human resources to support the group's growth while allowing employees to express their potential career aspirations


• The integration of people with disabilities: The openness to diversity, particularly disabled people who are enrolled in the human resources policy of the company, and bound by the actions of the disability team. 2012 L'OCCITANE now has over 2,000 stores all over the world

Source: This is an extract from the company's own website

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