Manager, Delivery Risk

Join to apply for the Manager, Delivery Risk (Chapter Lead) role at Suncorp Group.

Overview

Are you ready to make a real impact? This is your chance to leverage your Risk expertise and extensive experience in delivery risk to support a Delivery Risk Chapter on its maturity journey towards best practice.

As Manager, Delivery Risk (Chapter Lead), you will lead a team of skilled Delivery Risk professionals, aligned with Suncorp's delivery practice, to drive transformational ways of working—enhancing speed, efficiency, and agility across our delivery practices. You will oversee the allocation of Risk Advisors and Consultants across Tribes, Platforms, and CoEs, while ensuring maintenance of standards, principles, and best practices that empower your team to be masters of their craft.

We're looking for a leader with strong people management skills, adept at recruiting, developing talent, solving complex problems, and inspiring teams to achieve their full potential.

This is a fantastic opportunity to deepen your people leadership experience, expand your Delivery Risk expertise, and make a tangible impact on the way we deliver value across the business.

What You'll Do
Build and Lead the Delivery Risk Chapter

• Build the maturity of the chapter towards best practice including improving our service offering and ways of working, working closely with our Chapter Implementation Manager.
• Recruit, develop, and lead a high-performing team of Risk Advisors and Consultants.
• Drive capability building, coaching, mentoring, professional growth and performance.

Drive Delivery Risk Excellence

• Embed frameworks and standards across delivery teams and provide feedback to further enhance delivery risk practices.
• Conduct quality assurance reviews, ensure methodology compliance, and share best practices.
• Bring innovation, AI, and future-focused approaches to enhance delivery risk practices.

Collaborate and Influence

• Align ways of working across Chapters and Tribes, sharing knowledge and solving challenges.
• Engage with stakeholders across the business to strengthen risk capability and practices.
• Manage resourcing and capacity, ensuring the right talent is allocated to meet business needs.

What You'll Bring
Risk Management Expertise

• 5+ years as a risk professional with expert-level proficiency in risk management principles and practices.
• Proven ability to identify, assess, and manage risks within complex delivery environments.
• Strong understanding of risk frameworks within insurance or financial services sectors.
• Previous experience acting as a trusted risk advisor or business partner is highly regarded.

Delivery & Project Risk

• Deep experience managing delivery risks in an agile environment across the entire project lifecycle.
• Skilled at partnering with delivery teams to navigate risk requirements while maintaining operational agility.
• In-depth knowledge of delivery risk best practices and the ability to bring market insights, innovation, and future-focused thinking, including AI, automation, and emerging technologies.

Leadership & Capability Building

• 3–5 years of leadership experience, including developing team capability and managing resource requirements.

Stakeholder Engagement

• Exceptional ability to build, influence, and maintain strong relationships with senior stakeholders and business partners.

What We Can Offer You

• Discounts and offers on a range of retail favourite stores as well as insurance products.
• A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave.
• Invest in your brighter future with ongoing study support and career development programs.
• Give back to our communities with payroll giving, donation matching and paid volunteer leave.
• Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

About Suncorp

We're proud to be a part of the Suncorp family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.

For over 100 years Suncorp has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.

Accessibility: If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, please contact melissa.turkington@suncorp.com.au for a confidential conversation.

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