Senior Consultant

The Red Hat Consulting team is looking for a Senior Consultant to join us in Canberra, Australia. In this role, you will perform on-site delivery and implementation of Red Hat Infrastructure solutions and offerings. You'll gain understanding of our customers' infrastructures and business needs and make recommendations appropriate to their environment to create possibilities and resolve issues. As a Senior Consultant, you will work closely with customers on various specific initiatives, including architecture, deployment, troubleshooting, and performance of Red Hat Infrastructure technologies. You will also support other consultants, associates, and partners in developing best practices and methods, mainly based on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security and authentication services.

Responsibilities

Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers

Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs

Learn new technologies and apply those concepts to customer needs

Adapt to changing customer requirements

Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions

Participate in internal initiatives, create consulting white papers, and update the knowledge base

Keep stakeholders updated on issues that may affect project or company performance

Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner

Kick off new projects, guide the implementation team, and monitor the progress of a project

Requirements

5+ years of experience working with enterprise customers on a range of development and deployment projects

Experience with UNIX or Linux database administration and tuning

Extensive knowledge of Red Hat Enterprise Linux (RHEL)

Extensive knowledge of other Infrastructure products including the following technologies

Ansible / Ansible Tower

Satellite

Authentication services such as IdM/IPA

Virtualisation technologies

Extensive knowledge of Linux Security Practices and tools to address common criteria

Exceptional analytical, problem-solving, project management, and planning skills

Practical experience with or knowledge of python, perl and/or shell scripting language(s)

Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days

Excellent written and verbal communication skills in English

Australian Government security clearance

About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

We're the world's leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

Open unlocks the world's potential

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It's what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we're building software, championing our products, or training new associates, we're collaborating openly to make a difference in the world of open source and beyond.

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