ASO6 Claims Manager

1 day ago

Adelaide, South Australia Randstad Australia Full time
Overview

Join to apply for the ASO6 Claims Manager role at Randstad Australia. Contract: ASO6, 3-6 months. Focus: Injury Management & Return to Work; Legislative & Regulatory experience required.

Responsibilities
  • Manage and resolve claims and compensation related issues through participation in grievance and dispute resolution.
  • Represent the Agency on legal and compensation matters within delegation of authority, including negotiation and representation at the SA Employment Tribunal and with claimants and their representatives, ensuring timely and cost-effective resolution of disputes.
  • Deliver prompt, efficient, cost-effective and equitable claims and compensation services, including consultancy, claim determinations, monitoring and approval of costs inclusive of treatment and income maintenance, negotiation and resolution of disputes, to DCP, meeting all legislative requirements and accreditation standards.
  • Develop and maintain best practice and innovative approaches to claims and compensation, ensuring equity, diversity and individual needs of the injured worker are considered and reducing the impact of work-related injury to the individual and the organisation.
  • Review and prepare reports to identify opportunities for improvement with a focus on continuous improvement and best practice.
  • Contribute to the implementation of IM plans, programs and strategies that support the Agency's strategic priorities.
Ideal Candidate / Qualifications
  • Demonstrated knowledge of injury management legislation, regulations, standards, policies and practices, with familiarity across other state and national frameworks desirable.
  • Demonstrated ability to work collaboratively with multiple stakeholders (employees, managers, medical professionals and insurers).
  • Exceptional time management and organisational skills with a proactive mindset and excellent attention to detail.
How to Apply

Please select "Apply Now" above. For a confidential discussion, please call Sonia Charman from Randstad on 8468 8007.

Equal Employment Opportunity

Randstad is an equal opportunity employer that embraces diversity. We actively encourage applications from any background.

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