Visual Merchandise Manager

1 day ago

Melbourne, Victoria, Australia Adore Beauty Pty Full time

Lead the look, feel, and storytelling of Adore Beauty's retail spaces. Drive strategy, creativity, and execution to craft immersive brand experiences.

23rd August, 2025

Adore Beauty is Australia's go-to beauty destination and our retail footprint is expanding. We're searching for a Visual Merchandise Manager to shape how our brand comes to life in physical spaces. This role goes beyond traditional VM. You'll own the full brand experience in-store — from layouts and digital screens to activations, storytelling, and campaign execution.
You'll work across Creative, Commercial, Marketing, and Store teams to build immersive, customer-first experiences that are distinctly Adore. From store openings to national activations, you'll set the standard for how beauty feels IRL.

Key Responsibilities:

  • Develop and execute in-store brand and VM strategies aligned to business goals
  • Own the look and feel of all customer-facing physical environments
  • Partner with our brands, marketing and merchandise teams to translate campaigns into engaging in-store executions
  • Lead the delivery of promotional activations, masterclasses, and retail theatre
  • Regularly visit stores and ensure brand experience is consistent, engaging, and high-performing
  • Be a key figure in our store openings, working with our teams to merchandise the stores
  • Work closely with cross-functional partners, including Tech and CX, to deliver seamless omnichannel experiences
  • Track effectiveness of in-store campaigns and identify opportunities to improve
23rd August, 2025

Adore Beauty is Australia's go-to beauty destination and our retail footprint is expanding. We're searching for a Visual Merchandise Manager to shape how our brand comes to life in physical spaces. This role goes beyond traditional VM. You'll own the full brand experience in-store — from layouts and digital screens to activations, storytelling, and campaign execution.
You'll work across Creative, Commercial, Marketing, and Store teams to build immersive, customer-first experiences that are distinctly Adore. From store openings to national activations, you'll set the standard for how beauty feels IRL.

Key Responsibilities:

  • Develop and execute in-store brand and VM strategies aligned to business goals
  • Own the look and feel of all customer-facing physical environments
  • Partner with our brands, marketing and merchandise teams to translate campaigns into engaging in-store executions
  • Lead the delivery of promotional activations, masterclasses, and retail theatre
  • Regularly visit stores and ensure brand experience is consistent, engaging, and high-performing
  • Be a key figure in our store openings, working with our teams to merchandise the stores
  • Work closely with cross-functional partners, including Tech and CX, to deliver seamless omnichannel experiences
  • Track effectiveness of in-store campaigns and identify opportunities to improve
Who You Are:
You're equal parts strategic and hands-on someone who can zoom out to shape the big picture and roll up your sleeves to bring it to life. You understand how great retail experiences are built: through sharp commercial thinking, creative storytelling, and flawless execution.

You know how to lead from the front and empower others. You're passionate about building capability within store teams, giving them the tools, training, and confidence to execute beautifully, consistently, and with pride.
You can translate brand vision into physical reality, manage multiple stakeholders, and bring together creative, commercial and operational teams to deliver with impact.
You bring:
  • 10+ years' experience in visual merchandising, retail marketing or brand experience
  • At least 3 years in a leadership role, ideally across multi-site operations
  • Experience building brand environments from scratch or scaling new concepts
  • Strong commercial acumen – you understand ROI and how to maximise budgets
  • Ability to manage competing priorities and lead through ambiguity
  • A passion for retail, beauty, and creating spaces that make people stop and take notice
Working at Adore Beauty – Perks & Benefits
  • 40% staff discount across our full beauty range
  • Paid parental leave for all parents (12 weeks)
  • Birthday leave + Wellbeing Week (6 extra leave days per year)
  • Hybrid working with a supportive, friendly team
  • The chance to make this role your own in a growing ASX-listed business
Who We Are
Founded in 2000, Adore Beauty has grown from a small garage start-up to an ASX-listed beauty powerhouse. With 300+ global brands and 20,000+ products, we're driven by our mission to make beauty accessible to all. Our unique culture is built on collaboration, a positive approach, and a commitment to doing the right thing.

We're looking for a creative leader who thrives in a fast-paced environment, brings people together, and knows how to turn vision into execution. If you're passionate about brand storytelling, customer experience, and shaping how beauty comes to life in-store — we'd love to hear from you. Apply For Job
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