Executive Housekeeper

7 hours ago

Geelong, Victoria, Australia IHG Hotels & Resorts Full time
Overview

Be part of a landmark hotel opening in one of Victoria's most exciting waterfront destinations. In partnership with Plenary Group, IHG Hotels & Resorts (IHG) is bringing its world-class Crowne Plaza brand to Geelong. Scheduled to open in 2026, Crowne Plaza Geelong will redefine premium accommodation for leisure and corporate travellers. It will form part of the Nyaal Banyul Geelong Convention and Exhibition Centre precinct, featuring a 1,000-seat convention centre, exhibition spaces, and a vibrant retail and hospitality hub. The 200-room hotel will offer spacious suites, an extensive restaurant and bar, a pool, gym, and meeting facilities.

Every room has to be perfect. We're searching for the right Executive Housekeeper to manage all aspects of housekeeping and laundry operations to deliver memorable and unique guest experiences with every single stay.

A little taste of your day-to-day

Every day is different, but you'll mostly be:

  • Managing, coaching, and developing a team (both external and internal) dedicated to exceptional housekeeping standards
  • Maintaining and ordering supplies and equipment – while minimising waste – in support of our green initiatives
  • Helping to refine and prepare budgets that help us maximise profitability
  • Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
  • Assisting with deep cleaning projects and occasionally assisting your team during busy periods
  • Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards
What We Need From You
  • Excellent communication and strong interpersonal skills
  • Business language and tools acumen
  • Bachelor\'s Degree/higher education qualification/equivalent in hospitality or related field
  • A genuine desire to serve both your internal and external guests
  • 3+ years total experience in a rooms related setting or related field
  • Direct management experience over a Housekeeping team
  • Must speak local language
What You Can Expect From Us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the \'Apply\' button. Start your journey with us today.


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