Operations Support Officer

As the Operations Support Officer, you will assist the depot's management team with the day-to-day coordination of key functions. You'll work across rostering, payroll, compliance, and general operational support—helping to ensure our services run efficiently and effectively.

Compliance & Administration

• Manage mandatory compliance reporting (e.g. STV, TAC, internal reports)
• Handle infringement notices and assist with documentation
• Support the induction and on-the-job training for new and relieving drivers
• Liaise with relevant teams for depot repairs and infrastructure needs
• Assist with reception and general administrative tasks as required

Rostering & Payroll Support

• Support the Operations team with weekly driver rosters, RDOs, and annual leave schedules
• Update payroll using relevant systems
• Collaborate with the Charter team for large-scale event movements

Operations & Network Support

• Assist in planning and managing route diversions
• Support fuel stock control, ordering, and reporting
• Contribute to various operational improvement initiatives

• Experience in an operational support role—ideally in the public transport sector
• Strong time management and organisational skills
• Excellent communication skills, both written and verbal
• Ability to work independently and collaboratively in a fast-paced environment
• High level of proficiency in Microsoft Office (particularly Word and Excel)
• Experience with Microsoft Dynamics (highly regarded)

At CDC, we're committed to delivering reliable, safe, and accessible transport services. You'll be joining a passionate team where your skills and attention to detail will make a direct impact on daily operations and service delivery.

As one of the largest private bus operators across metropolitan Melbourne and regional Victoria, CDC Victoria is in the business of "Linking People, Places and Communities".

With a fleet of 500 buses and coaches, we employ over 1100 staff from 80 diverse nations, and operate out of 8 depots – in Ballarat, Geelong, Mildura, Broken Hill, Oakleigh, Albion, Tullamarine, Broadmeadows and Wyndham and which incorporates our Head Office.

We serve the community by providing essential public transport and offering reliable charter services to schools, sporting groups and other recreational groups within Victoria.

If you are a passionate individual, looking for an opportunity to join our growing and excitingindustry, please apply by submitting your Resume and a Cover Letter via the link below.

CDC is an equal-opportunity employer committed to attracting and developing adiverseworkforce that reflects the community we serve.We encourage and welcome applications from all genders, Aboriginal and Torres Strait Islander people, people who identify as LGBTQIA+, people with a disability, and people from culturally and linguisticallydiversebackgrounds.

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an Operations Support Officer?
• Do you have experience in administration?
• Which of the following Microsoft Office products are you experienced with?
• Do you have experience preparing work rosters?
• Have you worked in a role where you were responsible for stock control?
• How many years of payroll experience do you have?
• Do you have a current Police Check (National Police Certificate) for employment?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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