Library & Customer Service Officer - Casual Positions Available

2 days ago

Murrindindi, Australia Murrindindi Shire Council Full time
Overview

Library & Customer Service Officer - Casual Positions Available at Murrindindi Shire Council. The successful applicants will provide relief across Library and Customer Services (including call centre) in Alexandra, Yea and Kinglake and deliver high-quality customer service.

Responsibilities
  • Provide casual relief across Library and Customer Service Centres in Alexandra, Yea and Kinglake.
  • Deliver exceptional customer service, be a positive and flexible team player, and use various software packages on computers.
  • Support the delivery of customer service and programs as required.
What You Will Bring
  • Excellent customer service skills with experience working positively in a customer-facing team (experience in library, customer, or local government settings highly regarded).
  • Strong interpersonal skills and the ability to deal professionally with customers.
  • Effective communication skills, including the ability to present to small groups.
  • Ability to think and act quickly, exercise good judgment, and perform well under pressure.
  • Sound administrative skills and experience across software and IT systems, including Microsoft Office, cash handling.
What We Offer

Murrindindi Shire is situated on Melbourne\'s peri-urban fringe with towns including Alexandra, Eildon, Kinglake, Marysville and Yea. We offer an inclusive and flexible work environment, ongoing professional development, and a range of employee benefits to promote positive work/life balance. This is a Band 4 casual position providing relief across Library and Customer Services (including call centre).

How To Apply

For more information about the role, or to discuss questions, contact Melanie Ravary, Coordinator Customer Service, at (03) 5772 0333 or via email at mravary@murrindindi.vic.gov.au.

Applications should include a cover letter and resume and address the key selection criteria in the Position Description. Applications that do not address the criteria may not be considered.

You can submit your application and attachments online, by email to msc@murrindindi.vic.gov.au, or post to Murrindindi Shire Council, PO Box 138, Alexandra 3714. Applications close at 11:45 pm on 21 September 2025.

Conditions Of Employment
  • Provides evidence of eligibility to work in Australia.
  • Undertakes a Police Check and, where applicable, a current Working with Children Check.
  • Is able to travel to different work sites within the Shire and provide evidence of a current Driver's licence.
Seniority level
  • Entry level
Employment type
  • Temporary
Job function
  • Other
Industries
  • Government Administration

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