Assistant Depot Manager

4 days ago

Townsville, Queensland, Australia Re Full time
Brief Description

At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.

At the heart of Re.Group is our focus on positive community impact. We collaborate with charities, private organisations, and the Government to benefit local communities.

As Assistant Depot Manager you will oversee the smooth operation of the depot, ensuring you and your team provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.

Your Responsibilities Will Include
  • Support the Depot Manager with the day-to-day smooth operation of your Depot
  • Ensure customers feel welcomed and assisted with their recycling products to inspire return customers
  • Leading a small team to deliver outstanding customer service
  • Manual counting of containers and not afraid of manual handling
  • Sorting recyclable items into their correct categories
  • Cash handling, ensuring accurate record keeping
  • Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks
  • Continuously looking for opportunities to improve efficiency and increasing customer satisfaction
  • Ensure that staff have the skills and training to work safely and efficiently

About You
  • Previous customer service, hospitality, or retail experience would be highly preferred
  • Previous experience leading a small or medium team will be highly desirable
  • Knowledge in using Microsoft teams, outlook & excel
  • A current driver's license
  • You have a great 'can do' attitude with customer service at the forefront of all interactions

What We Offer You
  • Competitive salary + Bonus
  • Multiple career paths and advancement opportunities
  • Access to our Employee Assistance Program (EAP)
  • Novated car leasing
  • PPE provided
  • On-site or street Parking available
  • The opportunity to work towards our vision of creating a wasteless society

At Re.Group, we celebrate diversity, equity, and inclusion. Our commitment is to foster working environments that embrace everyone, ensuring fair and respectful treatment for all.

We actively encourage applications from Aboriginal and/or Torres Strait Islander peoples, veterans, individuals with disabilities, individuals of all gender identities, those in mature age and early careers, members of the LGBTIQA+ community, and individuals from diverse cultural backgrounds. Your unique perspective and experience are valued here. Come be a part of our inclusive community at Re.Group
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