Care Coordinator/Operations Manager

2 days ago


Gold Coast, Queensland, Australia Always Available Full time

Are you passionate about improving the quality of care and ensuring smooth service delivery in the NDIS sector? We're seeking a dedicated and experienced Operations Manager to join our growing team of Support Workers. This role is a fantastic opportunity for someone who thrives on creating efficient systems, leading with integrity, and ensuring participants receive the highest standard of care and support.

Responsibilities
  • Oversee daily operations to maximise efficiency, productivity, and quality
  • Develop and implement systems, processes, and best practices
  • Manage budgets, forecasts, and performance metrics
  • Collaborate with leadership to align operations with business goals
  • Identify and implement continuous improvement initiatives
  • Onboard new participants, ensuring a smooth and positive start to their journey
  • Meet with participants regularly to maintain relationships and gather feedback (Phone or In-person)
  • Ensure care plans are always up to date, providing consistent and effective support
  • Liaise with allied health professionals to obtain reports, assessments, and recommendations to support participant plans
  • Handle after-hours phone calls as needed to support staff and participants
About You
  • Proven experience as an Operations Manager, ideally within the NDIS or community services sector
  • Knowledge of NDIS Practice Standards and compliance frameworks
  • Strong leadership, organisational, and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Proficient in operational tools/software (ShiftCare, Xero, Microsoft Office Suite)
Qualifications
  • BSB50120 Diploma of Business (Operations) (or working towards)
  • MUST HAVE RELEVANT CHECKS or WILLING TO OBTAIN ONE
  • Police Check
  • Yellow Card
  • Blue Card
  • Frist Aid/CPR
  • Driver's License & Reliable car with Insurance

#J-18808-Ljbffr
  • Care Coordinator

    6 days ago


    Gold Coast, Queensland, Australia Infinite Aged Care Full time

    Full Time or Part Time Opportunity Available- Be part of a passionate, dynamic and fun loving team- Join one of Australia's fastest growing aged care groups**_The Opportunity _**As a key member of the Infin8care team, Our Care Coordinators are responsible for ensuring that all residents in the facility receive the very best quality of clinical care. In...


  • Gold Coast, Queensland, Australia Ramsay Health Care Full time

    Clerical Patient Care Coordinator (Surgery Connect)Join to apply for the Clerical Patient Care Coordinator (Surgery Connect) role at Ramsay Health CareClerical Patient Care Coordinator (Surgery Connect)2 days ago Be among the first 25 applicantsJoin to apply for the Clerical Patient Care Coordinator (Surgery Connect) role at Ramsay Health CareWe are seeking...


  • Gold Coast, Queensland, Australia Ramsay Health Care Full time

    Clerical Patient Care Coordinator (Surgery Connect)Join to apply for the Clerical Patient Care Coordinator (Surgery Connect) role at Ramsay Health CareClerical Patient Care Coordinator (Surgery Connect)2 days ago Be among the first 25 applicantsJoin to apply for the Clerical Patient Care Coordinator (Surgery Connect) role at Ramsay Health CareWe are seeking...


  • Gold Coast, Queensland, Australia Just Better Care - Gold Coast Full time $90,000 - $120,000 per year

    Clinical Care CoordinatorLead, Support, and Shape Exceptional Community CareAbout usAcross Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 15 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay...


  • Gold Coast, Queensland, Australia Always Available Full time

    Are you passionate about improving the quality of care and ensuring smooth service delivery in the NDIS sector? We're seeking a dedicated and experienced Operations Manager to join our growing team of Support Workers. This role is a fantastic opportunity for someone who thrives on creating efficient systems, leading with integrity, and ensuring participants...


  • Gold Coast, Queensland, Australia Kng Healthcare Full time

    **About Us**:KnG Healthcare operates KnG Extended Care that provide care to patients transitioning from Hospitals. Our mission is to ensure a seamless, supportive environment for both our patients and the dedicated to spearhead our operational management efforts, playing a crucial role in our facility's day-to-day excellence and overall patient care...

  • Care Coordinator

    1 week ago


    Gold Coast, Queensland, Australia Right At Home Full time

    **Description**:We're currently looking for a full time Care Coordinator to join our client coordination team servicing our Queensland - Gold Coast Region.Working days: Monday to Friday 8:30am - 4:30pm.Across Australia Right at Home provides in-home aged care and disability support services, supporting people to live independently. Our commitment is to...


  • Gold Coast, Queensland, Australia Infinite Aged Care Full time

    Infinite Aged Care is a progressive residential aged care provider with 17 established care homes across Queensland, New South Wales, South Australia & soon to be Victoria. Boasting over 30 years' experience in the sector With its operational head office located on the Gold Coast and over 2,000 employees nationally our company's core mission is to...

  • Care Coordinator

    1 week ago


    Gold Coast, Queensland, Australia Right At Home Full time

    **Description**:**Right at Home Gold Coast **provides a range of care services to assist with people living independently at home. We have a unique and internationally recognised system of delivering care that is very well received by our clients. Above all, we have a genuine sense of caring and are extremely passionate about delivering our services.Right at...

  • Care Coordinator

    2 weeks ago


    Gold Coast, Queensland, Australia beBeeCare Full time $80,000

    Job OpportunityWe are seeking a proactive, compassionate and forward-thinking professional to join our team as a Care Coordinator. The role involves coordinating care services under the Support at Home framework, ensuring clients are empowered to make informed choices and maintain independence.This position offers the opportunity to step beyond traditional...