Clerical Patient Care Coordinator

3 weeks ago

Gold Coast, Queensland, Australia Ramsay Health Care Full time
Clerical Patient Care Coordinator (Surgery Connect)

Join to apply for the Clerical Patient Care Coordinator (Surgery Connect) role at Ramsay Health Care

Clerical Patient Care Coordinator (Surgery Connect)

2 days ago Be among the first 25 applicants

Join to apply for the Clerical Patient Care Coordinator (Surgery Connect) role at Ramsay Health Care

We are seeking a highly organised and detail-oriented Public Contract Coordinator to become a key part of our team. Through the Surgery Connect program, public patients are referred to our private hospital for essential surgical care.

In this pivotal role, you will:

  • Coordinate with surgeons' practices to schedule hospital admissions and surgical operations
  • Oversee the full patient journey from referral to post-op reporting

Ensure accurate and timely communication back to the Surgery Connect team

Manage payments to doctors and diagnostic providers efficiently and on time
  • You will be the central link between patients, surgeons, hospitals, and program administrators ensuring a seamless, professional, and compassionate care experience.
  • If you thrive in a fast-paced environment, have exceptional attention to detail, and want to make a difference in healthcare delivery we would love to hear from you

Essential Skills
  • Strong organisational skills ability to manage multiple tasks, priorities, and deadlines with accuracy.
  • Attention to detail ensures accurate scheduling, reporting, and payment processing.
  • Excellent communication skills
  • Problem-solving ability
  • Time management
  • Team collaboration works well with both internal teams and external stakeholders.
  • Previous experience in a healthcare administration, hospital coordination, or patient services role.
  • Experience coordinating surgeries, specialist appointments, or hospital admissions.

Benefits

Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

Ramsay Rewards: Access great deals at over 100+ major retailers

Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.

Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.

About Us

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

Requirements
  • A National Police Check conducted within the previous 12 months may be asked of you

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact David Seton via email

Applications Close: 12/09/2025

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionHealth Care Provider
  • IndustriesHospitals and Health Care

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