Senior Account Director

Overview

Are you a senior consumer insights expert ready to bring serious strategic firepower to some of Australia's biggest consumer brands?

We need a strategist who can wow the c-suite, cut through complexity, draw from deep methodological smarts, mine insights from data in unexpected ways, and craft bold, brilliant strategy.

Recent Projects & Strategic Partnerships

You'll work as a trusted advisor to some of Australia's most recognisable brands - embedded in long-term partnerships that shape strategy and drive performance. Recent work includes:

• Supporting challenger telco brands with segmentation, choice modelling, dual brand and comms trackers, and agile ad hoc projects across product, comms and CX.
• Partnering with a national property developer on strategy for residential developments - combining quant, qual, modelling and co-creation workshops.
• Working with a global payments provider and their partners on U&As that fuel innovation with consultancy-style delivery, stakeholder workshops and high-level exposure.
• Advising a fast-growing food brand across brand health, reputation, message testing and product development — a dynamic mix of tracking and strategic project work.

You'll be doing

• Champion amazing client relationships
• Tackle thorny business problems through smart research design
• Drawing from your deep well of quantitative methodologies
• Translate sophisticated data sets into clear, actionable strategies
• Facilitate workshops, deliver impactful presentations, and engage senior stakeholders
• Apply deep strategic thinking to propel client performance
• Flex your commercial muscles to develop the pipeline
• Manage 1-2 amazing people

You'll bring

• Significant experience in customised consumer insights strategy
• A strong market research agency track record
• A packed methodological toolkit (quantitative) with a wealth of experience across industries and complex, ad hoc research challenges
• Qualitative skills a bonus
• Sharp analytical skills
• Confidence as a presenter, facilitator and trusted advisor
• Strategic curiosity, rigour, and imagination in equal measure
• Experience in building up high-performance team members

Why join?

• Market-leading rewards – salary, bonuses, and perks
• No timesheets – focus on impact, not admin
• Rocket science thinking – challenge your thinking, get comfortable with what you don't know, and learn from inspiring folk
• Flexibility – hybrid model (3:2), with an office vibe that draws the team in naturally
• Agility with scale – collaborate with smart teams across locations, with all-agency events that fuel learning, connection, and celebration
• Innovative leadership – a forward-thinking SLT driving change in the insights space
• In-house AI agency & clever tech – built to keep you (and your clients) ahead of the curve

If you\'re craving stretch, variety and influence - this one's for you. For a confidential conversation, reach out to Gemma Lewis at glewis@resourcesgroup.com.

About Resources Group

We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.

Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.

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